TALENT ACQUISITION LEAD – IT OUTSOURCING

Our partner is a growing technology and software services company (company size 300 members) in Hanoi looking for an experienced Talent Acquisition Lead to lead and strengthen its recruitment function.

The role will be responsible for driving recruitment delivery, developing the Talent Acquisition team, building sustainable talent pipelines, and partnering closely with Resource Management, Hiring Managers, Technical Leaders, and Business teams.

Key Responsibilities

• Lead and manage the Talent Acquisition team, including task allocation, coaching, performance monitoring, and capability development.
• Own end-to-end recruitment delivery for technology and business-critical roles.
• Translate hiring demand into clear recruitment priorities and execution plans.
• Directly handle senior, niche, or hard-to-fill positions when required.
• Build and maintain proactive talent pools for key technologies, skill sets, and seniority levels.
• Improve sourcing effectiveness across LinkedIn, job platforms, referrals, agencies, communities, and internal databases.
• Work closely with Resource Management to understand current and upcoming workforce demand.
• Partner with Hiring Managers and Technical Teams to clarify role requirements, candidate quality, and hiring priorities.
• Standardize and continuously improve recruitment processes, candidate ownership, interview flow, and recruitment SLAs.
• Track and improve key recruitment metrics such as time-to-submit, time-to-hire, conversion rates, offer acceptance, source effectiveness, and recruiter productivity.
• Improve candidate database quality, data freshness, and talent pool usability.
• Support Employer Branding, referral, and talent community initiatives where relevant.
• Ensure a professional and consistent candidate experience throughout the recruitment process.

Requirements

• 5+ years of experience in Talent Acquisition / IT Recruitment.
• At least 1–2 years of experience leading, mentoring, or managing recruiters.
• Strong experience recruiting software engineering and technical roles.
• Good understanding of the Vietnam IT talent market.
• Strong sourcing skills, especially for senior and niche technology profiles.
• Experience working directly with Hiring Managers, Technical Teams, and business stakeholders.
• Strong stakeholder management, communication, and negotiation skills.
• Ability to manage multiple hiring priorities in a fast-paced environment.
• Good understanding of recruitment funnels, KPIs, and performance metrics.
• Hands-on, proactive, and results-oriented mindset.

Preferred Qualifications

• Experience in an IT Outsourcing, Software Services, or Technology Consulting environment.
• Experience building or scaling a Talent Acquisition team.
• Experience developing structured talent pools or recruitment databases.
• Experience implementing recruitment KPIs, ATS processes, or recruitment dashboards.
• Experience working closely with Resource Management or workforce planning teams.
• Proven track record in recruiting difficult or highly specialized technical roles.
  

Hybrid working model: 2 days onsite per week, with the remaining working days remote.

Location: Hanoi

What the Role Offers

• Opportunity to shape and improve the company’s Talent Acquisition function.
• High level of ownership over recruitment processes, sourcing strategy, and team development.
• Direct exposure to Resource Management, Technical Leaders, and Business stakeholders.
• Opportunity to build a scalable and data-driven recruitment function.
• Competitive compensation and benefits based on experience and capability.
• For further information, please contact the recruitment consultant managing this opportunity.