II

Technical Business Analyst

Hiring from
Ireland
Work type
Hybrid
Posted

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Title: Technical Business Analyst

Reporting to: Business Change Lead

Location: Grand Canal Dock, Dublin 2

Contract: Permanent

Working Model: Hybrid Working Model (two days in the office, three days working remotely in Ireland on a weekly basis. Flexibility to work additional days in the office will be required depending on business demands).

  • Kindly note we do not offer visas or sponsorship for this role. You must have the right to work in Ireland and provide a valid Visa to be considered for this role.

About IPB:

Founded in 1926, we are the leading insurer of Ireland's public sector for the past 100 years. As Irelands only indigenous mutual insurer, we exist to protect and safeguard the interests of our Members, consisting of all 31 Local Authorities, 16 Education and Training Boards, the HSE, LDA and Regional Assemblies. In doing so, we play an important role in supporting our Members in serving the needs of their local communities across the length and breadth of Ireland.

Our purpose is as relevant today as it was when we were founded. We have maintained this purpose by attracting the very best talent to meet the evolving needs of our Members and customers.

About the Role:

Reporting to the Business Change Lead, the Technical Business Analyst represents an exciting opportunity to join IPB's new Business Change function at an important stage in how we deliver change across the organisation. Acting as the link between business intent and technical delivery, you'll work closely with business stakeholders, product owners, IT Systems Analysts and technical delivery teams to turn business priorities into clear requirements and technical specifications. The role offers the opportunity to work across business-driven transformation initiatives, helping ensure that technical solutions deliver genuine business value and remain aligned with IPB's wider objectives from requirements definition through to solution validation and benefits realisation.

To be successful in the role you will be accountable for:

Business & Technical Analysis

Work with business stakeholders and product owners to understand the drivers, objectives and success criteria for change initiatives.

Elicit and analyse business requirements, translating them into clear technical specifications and acceptance criteria.

Identify solution options, dependencies and technical constraints required to meet business objectives.

Map current and future-state processes to support solution design and identify opportunities for improvement.

Solution & Delivery Support

Work closely with IT Systems Analysts, architects, engineers, QA and delivery teams to ensure solutions meet business requirements.

Facilitate workshops and working sessions across business and technical teams to align requirements, solutions and delivery approaches.

Support testing through requirements traceability, test scenario development and business acceptance validation.

Support business case development and benefits realisation to help define and measure the value delivered through change.

Stakeholder Engagement & Change

Translate technical constraints and trade-offs into clear, business-focused language for stakeholders.

Maintain effective relationships with business, change and technical stakeholders, including third-party delivery partners and suppliers.

Identify requirements-related risks and support their resolution to improve delivery quality.

Ensure adherence to IPB's governance, risk and change management standards throughout delivery.

What we're looking for:

Proven Business Analysis experience within complex technology and business change environments, supported by strong technical aptitude, ideally supported by an Engineering, Computer Science or related technical background.

Strong experience documenting business and technical requirements within structured delivery environments.

Demonstrated ability to translate business objectives into technical specifications and acceptance criteria.

Knowledge of enterprise platforms and cloud services such as Microsoft Azure, together with an understanding of APIs and integration patterns.

Strong understanding of systems architecture, data flows and solution integration concepts.

Experience of working across Agile, Waterfall and hybrid delivery approaches.

Strong analytical, problem-solving, process-mapping and stakeholder management skills.

Experience with CRM, workflow automation, business intelligence or analytics platforms.

Experience within Financial Services or Insurance would be advantageous.

A recognised Business Analysis certification such as BCS, IIBA/CBAP or Agile BA would be an advantage.

What you'll get:

The opportunity to join IPB's new Business Change function and contribute to business-driven transformation initiatives across the organisation.

A role positioned directly between business needs and technical delivery, with exposure across business, change and IT teams.

The opportunity to work with IT Systems Analysts, architects, engineers, QA teams and external delivery partners.

Exposure to enterprise platforms, cloud services, integration, data flows and broader technology ecosystems.

Involvement throughout delivery, from requirements definition and solution development through to validation and benefits realisation.

We offer you a culture that is underpinned and supported by our values and behaviours of 'Passionate', 'Service Driven', 'Respectful', 'Trustworthy' and 'Collaborative'. These values underpin how we interact with each other across everything that we do. They guide our thinking, decisions, and actions, creating a truly unique place to work. Every employee is responsible for the creation of our culture which focuses on creating a psychologically safe 'Speak Up' environment, promoting an inclusive and diverse workplace and enhancing our journey in employee engagement and sustained performance improvement.

Lots of benefits including:

  • Competitive Salary.
  • Discretionary Bonus.
  • Health Allowance for employees and dependents where applicable.
  • Holidays - 25 days annual leave plus the option to purchase more.
  • 10 public holidays plus 2 additional company days.
  • Generous Pension Scheme.
  • A suite of family leave policies.
  • Life assurance cover.
  • Income Protection Insurance.
  • Discounted Home and Car Insurance.
  • Learning and Development Opportunities.
  • Exam and Study Leave.
  • Easy access to our Employee Assistance Programme and suite of Employee Wellness Initiatives including annual Flu vaccine.
  • Complimentary lunch and coffee
  • Bike to Work Scheme.
  • Active Sports and Social Club.

IPB is committed to attracting, developing, and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of gender, race, religion, sexual orientation, age, marital status, family status, disability, or membership of the Traveller community. We bring out the best in each other.

IPB is proud to be recognised as a Great Place to Work.

IPB is dedicated to Sustainability and safeguarding your future. We focus on Environmental, Social, and Governance commitments, and invite you to join us in creating a better world for generations to come.

Individuals who are interested in applying for a job opportunity in IPB can request reasonable accommodations to be made throughout the recruitment process.

To learn more about us, please visit here.

If this sounds like you:

Apply if you think we're a good match for you and you believe in our values. We'll get in touch to let you know what the next steps are.

Interviews:

Interviews will be conducted in-person, in addition to virtually where required.

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