Insurance Business Analyst

Title: Insurance Business Analyst

Reporting to: Business Change Lead

Location: Grand Canal Dock, Dublin 2

Contract: Permanent

Working Model: Hybrid Working Model (two days in the office, three days working remotely in Ireland on a weekly basis. Flexibility to work additional days in the office will be required depending on business demands).

• Kindly note we do not offer visas or sponsorship for this role. You must have the right to work in Ireland and provide a valid Visa to be considered for this role.
  
  

About IPB:

Founded in 1926, we are the leading insurer of Ireland's public sector for the past 100 years. As Irelands only indigenous mutual insurer, we exist to protect and safeguard the interests of our Members, consisting of all 31 Local Authorities, 16 Education and Training Boards, the HSE, LDA and Regional Assemblies. In doing so, we play an important role in supporting our Members in serving the needs of their local communities across the length and breadth of Ireland.

Our purpose is as relevant today as it was when we were founded. We have maintained this purpose by attracting the very best talent to meet the evolving needs of our Members and customers.

About the Role:

Reporting to the Change Lead, the Insurance Business Analyst represents an exciting opportunity to join IPB's new Business Change function and play an active role in shaping and delivering change across our insurance operations. Bringing strong insurance knowledge and business analysis expertise, you'll work across the full change lifecycle to understand business needs, improve processes, define high-quality requirements and help shape solutions that make a real difference to how we operate. Working across underwriting, claims, policy administration, servicing and related functions, this role offers the opportunity to be closely involved in change from initial business need through to implementation and business readiness.

To be successful in the role you will be accountable for:

Business Analysis & Process Improvement

• Analyse current insurance processes across underwriting, claims, policy administration, renewals and customer servicing to identify issues and opportunities for improvement.
• Elicit and document business and system requirements using workshops, interviews, process modelling, user journeys and other appropriate techniques.
• Prioritise, refine and validate requirements to ensure they are clear, complete and aligned to business objectives.
• Produce clear specifications and supporting documentation for stakeholders, testers and delivery teams.
  
  

What you'll get:

• The opportunity to be part of IPB's new Business Change function and contribute directly to business change across the organisation.
• Broad exposure across underwriting, claims, policy administration, servicing and related insurance operations.
• Involvement across the full change lifecycle, from identifying business needs through to implementation and business readiness.
• The opportunity to work closely with business stakeholders, subject matter experts, testers, delivery teams and change colleagues.
• Experience working across a variety of delivery approaches, including traditional, Agile and DevOps-aligned environments.
  
  

We offer you a culture that is underpinned and supported by our values and behaviours of 'Passionate', 'Service Driven', 'Respectful', 'Trustworthy' and 'Collaborative'. These values underpin how we interact with each other across everything that we do. They guide our thinking, decisions, and actions, creating a truly unique place to work. Every employee is responsible for the creation of our culture which focuses on creating a psychologically safe 'Speak Up' environment, promoting an inclusive and diverse workplace and enhancing our journey in employee engagement and sustained performance improvement.

Lots of benefits including:

• Competitive Salary.
• Discretionary Bonus.
• Health Allowance for employees and dependents where applicable.
• Holidays - 25 days annual leave plus the option to purchase more.
• 10 public holidays plus 2 additional company days.
• Generous Pension Scheme.
• A suite of family leave policies.
• Life assurance cover.
• Income Protection Insurance.
• Discounted Home and Car Insurance.
• Learning and Development Opportunities.
• Exam and Study Leave.
• Easy access to our Employee Assistance Programme and suite of Employee Wellness Initiatives including annual Flu vaccine.
• Complimentary lunch and coffee
• Bike to Work Scheme.
• Active Sports and Social Club.
  
  

IPB is committed to attracting, developing, and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of gender, race, religion, sexual orientation, age, marital status, family status, disability, or membership of the Traveller community. We bring out the best in each other.

IPB is proud to be recognised as a Great Place to Work.

IPB is dedicated to Sustainability and safeguarding your future. We focus on Environmental, Social, and Governance commitments, and invite you to join us in creating a better world for generations to come.

Individuals who are interested in applying for a job opportunity in IPB can request reasonable accommodations to be made throughout the recruitment process.

To learn more about us, please visit here.

If this sounds like you:

Apply if you think we're a good match for you and you believe in our values. We'll get in touch to let you know what the next steps are.

Interviews:

Interviews will be conducted in-person, in addition to virtually where required.