Technical Program Manager

Technical Program Manager LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth. Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally. LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app . Our office is located in the vibrant area of Krakow, at Mogilska 43. We offer a dynamic hybrid work model, encouraging you to join us in the office to collaborate, connect, and contribute to our team's success. Responsibilities: Prior experience as a software engineer (Web/SOA domain) before evolving into a lead or managerial position (or equivalent University education) Experience in managing cloud-native web-apps-related software projects (or similar relevant experience), preferably SaaS or PaaS projects Incredible communication and organizational skills: the ability to articulate clearly and precisely to help coordinate activities among the Server engineering group and with other departments Strong understanding of the software development lifecycle and the ability to call out risks at different stages You make sure to have a clear overview of what's going on on the project at any given moment and can report its status with relevant granularity to stakeholders at various levels Partner with other cross-functional teams including engineering, UX/UI, sales, marketing, and customer success Grow in a technical role by providing guidance to engineers, architects and product managers about the functionalities of the product and requirements Understand dependencies between front end and back end and work towards resolving them Manage sprint backlog, grooming sessions, sprint planning for the team You know how to manage and keep documentation organized and up to date, so everyone can quickly find what they're looking for A proactive approach comes naturally to you You have proven experience in handling multiple tasks and deadlines while maintaining a can-do attitude You are a team player, and you know how to make the team feel motivated and supported Requirements: Experience in Telecommunications industry is nice to have You have experience with SOA and microservices You have experience with serverless systems You have experience with hosting a cloud-native server stack You have hands-on experience with Agile/Scrum with experience in JIRA and confluence Strong understanding of API-driven architecture, cloud-native solutions, and enterprise-grade software. Ability to understand how API works, dependency between front end and backend, resolve dependency issues. Experience working with swagger, postman etc. Able to discuss and work closely with engineers on high-level technical design and architecture 5+ years of working in an Enterprise software company is preferred in product management, scrum management, program management Knowledge and experience in telecom BSS product is preferred Benefits: Hybrid work environment Yearly bonus Paid lunches Private medical insurance The company covers accountant assistance expenses ZUS coverage Paid sick leaves 21 working days of vacation, public holidays Training and workshops Why Join Us? Lead high-profile telecom operator accounts, shaping their digital transformation. Be part of a fast-growing software company at the forefront of telecom innovation. Competitive compensation, performance-based incentives, and career growth opportunities At LotusFlare, we attract and keep amazing people by offering two key things: Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners. Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software. From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention. With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world. Website: www.lotusflare.com LinkedIn: https://www.linkedin.com/company/lotusflare Instagram: https://www.instagram.com/lifeatlotusflare/ Twitter: https://twitter.com/lotus_flare Department Operations and Delivery Role Technical Program Manager Locations Krakow, Poland Remote status Hybrid