Technical Support Engineer (GNSS & Precision AgTech)

Hiring: Technical Support Engineer (GNSS & Precision AgTech)

• Employment type: Contract
• Workplace type: Remote

About the company:

Headquartered in Shanghai, China with more than 20 years establishment. The company is a publicly listed global geospatial technology provider specializing in positioning, navigation, and mapping solutions; serving more than 130 countries. Core Business & Products include:

• Geospatial & Mapping: High-precision GNSS receivers, survey-grade LiDAR systems (UAV, mobile, and handheld SLAM), and field survey software.

• Agriculture: Precision farming solutions, including aftermarket autosteering systems for agricultural machinery.

• Machine Control: 3D grade control systems for heavy construction equipment.

• Navigation & Autonomy: GNSS positioning infrastructure, sensor-fusion systems (GNSS, IMU, LiDAR, and vision), and hydrographic survey USVs (Unmanned Surface Vehicles).

About the Role

Are you a hands-on engineer with expertise in GNSS (Global Navigation Satellite System) positioning, digital construction, or precision agriculture? We are seeking a bilingual Technical Support Engineer to serve as the key technical consultant and partner success manager for our client's Hungarian market.

In this dual-focus technical and client-facing role, you will bridge the gap between complex hardware/software solutions and end-users. You will lead partner onboarding, deliver technical training, resolve high-level troubleshooting requests, and support pre-sales engineering for high-value agricultural and construction technology projects.

Role responsibilities:

• Partner Onboarding & Technical Enablement: Manage end-to-end technical onboarding for new channel partners, resellers, and enterprise clients across both hardware (GNSS receivers, sensors) and software platforms.

• Technical Support & Diagnostics: Perform root-cause analysis, bug identification, and advanced troubleshooting via email, phone, web conferences, and on-site visits.

• Pre-Sales & AgTech Consulting: Serve as a subject matter expert (SME) for precision agriculture and machine control applications, supporting sales teams during client demos and solution designs.

• Training & Public Speaking: Develop, update, and deliver technical training materials, webinars, and live product demonstrations for clients and distributors.

• Account & Relationship Management: Maintain ongoing relationships with dealers and key clients, managing technical updates and feature requests to drive product adoption.

Requirements:

• Education: Bachelor’s degree in Engineering, Geomatics, Agricultural Engineering, Civil Engineering, or a related technical discipline.

• Industry Experience: Minimum of 3+ years of experience in relevant industries such as digital construction, building technology, geospatial surveying, or precision agriculture. Experience managing or supporting large-scale technical deployments is preferred.

• Language Proficiency: Fluent / Native in Hungarian and professional-level proficiency in English (written and spoken) are mandatory.

• Technical Competence: Hands-on experience or strong adaptability with computer software, diagnostic tools, and GNSS/positioning hardware integration.

• Soft Skills: Excellent analytical problem-solving skills with strong presentation and public speaking capabilities.

• Travel Flexibility: Willingness to travel periodically for client training, on-site troubleshooting, and technical demonstrations.