Training Management (Intern)

Company Description Nextgen Mastery is a training enabler that connects employers with tailored training solutions to drive growth, productivity, and employee success. The company focuses on helping organizations stay competitive by addressing their specific skills development challenges. Every partnership begins with a complimentary Training Needs Analysis (TNA) to ensure recommended programs align closely with employer goals. As part of Nextgen Mastery Resources (Reg. No. 202303260627, AS0470328-X), Nextgen Mastery offers structured, needs-based training support to a wide range of employers.

Role Description The Training Management (Intern) role is a remote internship focused on supporting the planning, coordination, and monitoring of training programs for client organizations. Day-to-day responsibilities may include assisting with training needs assessments, preparing training materials, and helping to schedule and track training sessions. The intern will support communication with employers and training providers, maintain organized records of training activities, and contribute to basic reporting on training outcomes. The role may also involve participating in virtual meetings, gathering feedback from participants, and suggesting improvements to training processes.

Qualifications

• Strong Communication skills, including clear written and verbal interaction with internal and external stakeholders.
• Interest or experience in Training & Development and Training, with the ability to support program coordination and administration.
• Basic understanding of Instructional Design principles and a willingness to assist in developing or refining training materials.
• Customer Service skills to manage inquiries, support employers and participants, and maintain professional relationships.
• Good organizational and time management abilities, with attention to detail and accuracy in documentation.
• Comfort with remote work tools (e.g., email, video conferencing, shared documents) and the ability to work independently under guidance.
• Currently enrolled in or recently completed a program in Human Resources, Education, Business, or a related field is an advantage.
• Demonstrated curiosity about learning and development, and openness to feedback and continuous improvement.