PB
Perunding Takaful
- Hiring from
- Malaysia
- Work type
- Hybrid
- Posted
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Company Description Prudential BSN Takaful Berhad (PruBSN) is Malaysia’s leading family takaful operator, recognized for its customer-centric approach, multi-channel distribution, innovative solutions, and strong use of technology. The organization is committed to creating meaningful careers by providing a supportive environment where people can perform at their best for customers, shareholders, and communities. PruBSN invests heavily in talent development through structured training, public programmes, workshops, and seminars, as well as award-winning leadership initiatives to build future leaders. Performance-based rewards, open employee engagement, and a strong volunteering culture support both professional growth and community impact. The company is dedicated to diversity and inclusion, ensuring that individuals from different backgrounds can thrive and contribute.
Role Description The Perunding Takaful is a full-time hybrid role based in Cukai, with flexibility for some work-from-home arrangements. This role focuses on advising customers on suitable family takaful solutions, explaining product features, benefits, and contributions in a clear and ethical manner. Day-to-day responsibilities include meeting prospective and existing customers, conducting needs-based financial and protection assessments, preparing proposals, and completing required documentation accurately. The Perunding Takaful will also follow up on enquiries, support claims-related guidance, and maintain long-term customer relationships through regular reviews and service updates. In addition, the role involves participating in training sessions, team meetings, and community or outreach activities to build professional knowledge and promote PruBSN’s offerings.
Qualifications
Role Description The Perunding Takaful is a full-time hybrid role based in Cukai, with flexibility for some work-from-home arrangements. This role focuses on advising customers on suitable family takaful solutions, explaining product features, benefits, and contributions in a clear and ethical manner. Day-to-day responsibilities include meeting prospective and existing customers, conducting needs-based financial and protection assessments, preparing proposals, and completing required documentation accurately. The Perunding Takaful will also follow up on enquiries, support claims-related guidance, and maintain long-term customer relationships through regular reviews and service updates. In addition, the role involves participating in training sessions, team meetings, and community or outreach activities to build professional knowledge and promote PruBSN’s offerings.
Qualifications
- Customer service and relationship-building skills, with the ability to engage diverse individuals and maintain long-term client connections.
- Sales and consultation skills, including needs-based advisory, presentation of takaful products, and negotiation abilities.
- Strong communication skills in spoken and written English and Bahasa Malaysia; additional languages are an advantage.
- Basic financial literacy and understanding of takaful or insurance concepts; prior experience in financial services is beneficial.
- Organizational and time management skills to handle appointments, documentation, and follow-ups efficiently in a hybrid work setting.
- Comfort with digital tools and online platforms for customer engagement, reporting, and remote collaboration.
- Demonstrated integrity, professionalism, and commitment to ethical advisory practices aligned with shariah-compliant principles.
- Minimum educational qualification of SPM or equivalent; a diploma or degree in business, finance, or related fields is preferred.
