Travel Consultant (English and Spanish Bilingual)

We’re Hiring: Travel Consultant (English and Spanish Bilingual)

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for a Travel Consultant (English and Spanish Bilingual) to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: Travel Consultant (English and Spanish Bilingual)

Work Arrangement: Work from Home

Location: Colombia - Bogotá

Schedule: Any Shift - Morning/Mid/Night Shift

Job description:

Key Responsibilities

• Book/Change Domestic & International reservations for air travel, hotel, car rentals and trains.
• Highly skilled on Sabre GDS preferred.
• Excellent oral and written English and Spanish communication skills
• Strong worldwide geography knowledge.
• Able to troubleshoot, problem solve and make decisions.
• Able to work under pressure and multitask with a sense of urgency while maintaining a professional rapport.
• Creativity with “Critical Thinking Outside the Box”, detail-oriented and takes pride in their work.
• Passion for Excellence in Customer Service.
• Promote/offer fares, rates and suppliers that match the client’s travel program policies and negotiated contracts.
• Up to date with airlines rules and regulations and current affairs.
• Able to read travel policies and take appropriate actions.
• Experience in handling last minute travel requests/changes and flight cancellations/delays.
• Accepting, and adapting to change quickly and professionally.
• Experience with US and International markets.
• Completely comfortable and adept in a technology focused environment.
• Effective strong consulting skills and the ability to listen to clients' needs while also offering confident recommendations.
• Strong work ethic – works to deadlines and not hours and good time management skills.
• Flexibility to work outside standard business hours.
• Have a ‘team player’ approach and collaboration skills.
• Bubbly personality and great energy!

Non-negotiable skills and requirements:

• Minimum 2-4 years experience in Sabre Red 360 / Agency Workspace
• Minimum 2-4 years experience in Corporate Travel.
• Should be familiar with travel geography.
• Must speak Spanish

Perks & Benefits:

Comprehensive Legal Benefits (Colombia)

As part of your contract, we ensure all legally mandated benefits are covered—because your well-being is our priority! Here's what you can count on:

• Health Insurance (EPS)
• Pension Coverage
• Severance Pay (Cesantías)
• Family Compensation Fund (CCF)
• Occupational Risk Insurance (ARL)

Exclusive Perks That Go Beyond

We believe in giving more than just the basics. With us, you’ll enjoy:

• Premium Health Insurance (Prepagada)
• Life Insurance, starting from your 16th day with us.
• Flexible Work Setup options—Hybrid, On-site, or Remote. (This can change according to the role you are applying to)
• Access to the CloudStaff Dream Points Program.
• Exciting Growth Opportunities to fuel your career aspirations

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**