Value Stream Lead - SCM/BINT/VSL03

Job Title – Value Stream Lead – Onboard to offboard

Function – Supply Chain Modernisation

Location – Hybrid Worker - Expectation is two days per week on site at our Nottingham office

Type: Permanent

Salary: Offered on a starting salary of £64,062 with potential to rise to £75,367 over the course of three years.

Closing Date: Monday 9th November 2026

NHS Supply Chain currently have an opportunity for a to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.

The Value Stream Lead – Onboard to Offboard plays a pivotal role in NHS Supply Chain's major transformation programme, leading the design and implementation of future-fit, best-practice processes across the supplier lifecycle, from onboarding through to offboarding.

A key focus of this role is shaping and continuously improving the end-to-end supplier journey and supplier portal experience, ensuring suppliers experience a seamless, efficient and consistent process when engaging with NHS Supply Chain. Acting as the custodian of the supplier lifecycle, the Value Stream Lead will create and maintain a single vision and one true voice for supplier processes, interactions and experiences across the organisation.

This is not a role focused on incremental change. It requires strategic thinking, bold decision-making and the ability to develop innovative solutions that redefine how NHS Supply Chain engages with its supplier community. The successful candidate will take ownership of both the current ("as-is") and future ("to-be") process landscapes, driving alignment across programmes, functions and stakeholders whilst ensuring business, technology and supplier needs remain connected.

Operating across a large-scale, multi-year transformation, the Value Stream Lead will work closely with programme teams, subject matter experts, technology partners and business leaders to translate complex requirements into clear, scalable solutions. The role requires a strong influencer who can confidently engage with Programme Directors, Executive stakeholders and external partners, driving decisions, resolving competing priorities and delivering outcomes at pace.

This highly visible and autonomous position offers long-term responsibility for process performance, governance and continuous improvement, providing significant exposure to ERP transformation, stakeholder leadership and end-to-end process ownership.

Every day you will

• Process Ownership & Leadership – Champion and define future ways of working.
• Process Mapping & Documentation – Understand and document current processes.
• Design & Requirements Definition – Lead the creation of future processes and translate them into system requirements.
• Change Management & Testing – Support implementation, testing, and ensure a successful go-live.
• Performance Monitoring – Establish metrics and monitor long-term process performance.

• Act as the lead authority for supplier lifecycle processes, ensuring alignment across programmes, functions and transformation initiatives.

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work, so we offer much more than a competitive salary:

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
• We recognise our employees' hard work and contributions through annual bonus schemes, long-service awards, and VIP colleague awards.
• 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
• We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
• A focus on your well-being, offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12% when you contribute 6%)
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave, allowing you to give back to your community.
• Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

• Subject Matter Experts (SMEs) within the O2O process area, strong understanding of supplier onboarding, supplier management and end-to-end supplier lifecycle processes.
• Experience leading complex business transformation, process design and product implementation
• Experience translating business requirements into process and system design requirements.
• Experience working across multiple programmes and stakeholder groups to deliver aligned outcomes.
• Proven experience in process performance and continuous improvement.
• Experience in ERP transformation and process leadership.
• Proven experience engaging with stakeholders at different levels, including customers and suppliers.
• Strong influencing and stakeholder management skills, including engagement with Programme Directors, Executive teams and external organisations.
• Expertise in supply chain, procurement, wholesale, public sector or similarly complex operational environments.

Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at Careers@supplychain.nhs.uk 

 

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, allowing everyone to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at careers@supplychain.nhs.uk who will be happy to help you with alternative ways to apply.