Vice Chair, Administration, SOM

Be You.

The Chief Administrative Officer serves as the administrative leader and senior management advisor to the Chair of Medicine and the physician faculty leadership within the Department of Medicine. The role provides overall administrative leadership, strategic insight, and financial oversight of the daily administrative operations throughout the Department.

Minimum Requirements:

Education/Training

Master’s degree in business or healthcare.

Experience

Minimum of eight years related work experience in finance and health care, managing large and complex organizations, minimally involving physician clinical practice and ideally including research administration

Relevant experience in healthcare, particularly an academic medical center. Significant management experience in a faculty-driven environment. Experience in using computerized accounting and financial information systems.

Preferred Qualifications:

• Strong leadership skills to take administrative ownership for the department.
• Demonstrated ability to work cooperatively with people of diverse cultural and ethnic identities, styles, beliefs, and functional responsibilities; treats everyone with respect and dignity.
• Proven innovation and initiative to anticipate, develop, and implement new procedures, processes, and best practices.
• Demonstrated ability to solve complex situations and develop options and recommendations for resolution.
• Demonstrated ability to lead organizational change.
• Understanding of departmental productivity parameters and faculty compensation programs.
• Solid understanding of information technology and its systems and applications within a School of Medicine.
• Understanding of the challenges facing academic medical centers to be able to position the Department effectively in an era of value-based care and industry transformation.
• A strategic, problem-solving orientation and superior planning, organizational and strong financial management skills.
• Must have outstanding interpersonal and written and oral communication/presentation skills to gain the confidence, trust and respect of the entire Department and leadership across the institution: of key importance is the ability to listen and articulate a consistent message.
• Excellent negotiation skills.
• Able to develop and maintain strong relations with the faculty based on mutual trust and respect.

This position is:

• Hybrid. The employee must reside in a Duke University-approved state.

Be Bold.

The successful Chief Administrative Officer candidate will:

• Serve as a liaison and strategic partner with all levels of administration, faculty, and outside organizations to coordinate departmental business, accomplish directives, and facilitate administrative operational activity for the department.
• Drive forward solutions to improve current business processes and make them more efficient.

Implements continuous improvement in the fiscal and operational performance of the Department.

• Responsible for administrative management of clinical programs that are significant in value and reputation to Duke University School of Medicine, Duke University Health System, and Duke Health Integrated Practice.
• Oversee all aspects of the Department's extensive research portfolio that includes many clinical trials and science labs.
• Provide financial oversight, controls, procedures and practices for the development, implementation and management of operational budgets, endowment, gifts, and Duke Health Integrated Practice revenues consistent with internal and external compliance and in support of broader strategic goals of the Department.
• Oversee financial reporting, analysis, forecasting and business planning.
• Negotiate institutional budgetary support for operational activities, recruitment packages, capital procurement, and facility improvement.
• Advisor to the Chair and Division Chiefs in support of recruitment and retention of key faculty.
• Engage in personnel planning, analysis and assessment of administrative support to ensure an organizational structure that meets the needs of the Department and Divisions.
• Represent the Chair in meetings, conferences and work in partnership with other senior administrators across Duke Health and the University.

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Goals and Objectives

The following goals and objectives have been identified as priorities for this position in the first 12 to 18 months:

• Develop a strong understanding of Duke Health's organizational structure, institutional relationships, and the complexities of operating within a highly matrixed academic health system..
• Establish a reputation as the administrative leader for the Department of Medicine and develop positive and effective strategic relationships with all levels of the organization at the University, School of Medicine, Health System, Divisions, and colleagues in other Departments.
• Create a culture of excellence and continued professional development across the Department’s staff. Mentor Division Administrators and direct reports towards a world-class and highly effective leadership team.
• Assess current operational and administrative structure and processes to identify opportunities for greater efficiency, cost savings and enhance support of departmental priorities. Continue to standardize and improve administrative, business, and financial practices, policies, and procedures throughout the department and its divisions to ensure the structure provides flexibility, removes barriers and drives innovation and entrepreneurship.
• Be an advocate for the Department of Medicine within the School of Medicine and Duke Health and bridge departmental and institutional needs. Be proactive in developing, negotiating, and implementing win-win solutions to balance the potentially different interests and objectives of the Department and other constituencies. Leverage the strengths the Department offers as the system prepares for value based care.
• Develop a collaborative, trusting, and effective working relationship with the Dean’s Office and the Executive Vice Dean for Administration for the School of Medicine.
• Create a service culture and provide leadership to ensure the Department is prepared for the future and structured to adapt to system growth and potential changes in the relationship with the Duke Health Integrated Practice.