Vice President - Delivery

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights. The Role The Vice President – Delivery is a senior delivery leader accountable for the end-to-end delivery performance of multiple practices within Presidio India. This role owns a delivery portfolio in excess of USD 100 million, driving revenue growth, delivery quality, customer satisfaction, margin and utilisation across the practices, ensuring consistent delivery standards, predictable execution and strong client outcomes. The incumbent partners closely with Practice Heads, Account Managers and the Country Head to translate business strategy into delivery execution, and serves as the primary escalation point for delivery risk, governance and client engagement issues across the practices under their remit. Delivery Leadership Cross-practice delivery ownership: own end-to-end delivery outcomes across the assigned practices, ensuring consistent delivery standards, methodology and governance regardless of practice or account. Delivery execution and predictability: install delivery governance, risk management and quality assurance frameworks (RAID logs, stage-gate reviews, escalation protocols) that make delivery outcomes predictable at scale, and drive root-cause remediation on any at-risk engagement. Delivery metrics ownership: own and personally review delivery KPIs — utilisation, realisation, SLA adherence, delivery margin, CSAT/NPS and quality — across the practices, and drive corrective action when performance drifts from plan. Programme and pursuit support: act as delivery sponsor on large or strategic engagements within the practices; sign off on solutioning, staffing and delivery feasibility before deals close. Revenue and portfolio growth: own and grow a delivery portfolio of USD 100 million+, partnering with Sales and Account Leaders to identify expansion, upsell and cross-sell opportunities within existing accounts, and translating strong delivery performance into new revenue. Technology & Delivery Excellence AI and automation adoption: champion AI-augmented delivery, automation and modern engineering practices as levers for margin expansion and differentiated customer outcomes within the practices. Delivery tooling and platforms: sponsor tooling and platform investments that scale delivery capacity without linear headcount growth, in coordination with practice and technology leadership. Continuous improvement: drive delivery process standardisation and continuous improvement across practices, capturing and scaling best practices between teams. Stakeholder & Client Management Client relationship management: serve as a senior delivery escalation point for key accounts within the practices, engaging directly with client stakeholders on delivery performance, escalations and expansion opportunities. Cross-functional partnership: build strong working relationships with Practice Heads, Account Leaders, Sales, Customer Success, Finance and HR to ensure delivery capability is embedded in account and solution strategy. Reporting and governance cadence: lead regular delivery reviews and operating cadences with Practice Heads and the Country Head, ensuring decisions are tracked to closure and escalations are raised with options, not just problems. People Leadership Team leadership across practices: lead and develop delivery teams across the practices, with accountability for org design, span of control and capability planning as the practices scale. Succession and capability building: build a leadership bench for critical delivery roles within the practices; strengthen delivery capability through structured L&D, mobility and career-pathing programmes. Culture and engagement: foster a high-performance, accountable delivery culture; own key people metrics — attrition, engagement scores — within the practices as seriously as delivery metrics. Qualifications & Experience Bachelor's degree in Engineering, Computer Science or a related discipline; MBA or Master's degree preferred. 20+ years of progressive delivery leadership experience in IT Services, Consulting, Cloud, Cybersecurity or Digital Engineering, with a significant portion in senior delivery leadership roles. Proven track record owning and growing a delivery portfolio of USD 100 million or more, with direct accountability for delivery quality, utilisation, margin and client stakeholder management in a global delivery / GCC or shared-services context. Demonstrated ability to grow existing accounts and the overall delivery book of business through expansion, upsell and cross-sell, in partnership with Sales and Account Leadership. Strong experience managing multiple practice heads or delivery leads simultaneously, balancing priorities across differing service lines. Leadership Competencies Delivery & Operational Excellence — builds repeatable, auditable delivery systems, not heroics. Cross-Practice Orchestration — aligns and coordinates delivery across multiple practices with differing priorities and maturity levels. Business & Commercial Acumen — reads delivery margin, utilisation and pricing levers fluently and acts on them. Revenue Growth — grows a large delivery portfolio through account expansion, upsell and cross-sell, not just steady-state execution. Technology & Innovation — champions AI and automation as margin and quality levers, not side projects. Stakeholder Management — navigates matrixed, cross-functional stakeholder maps with influence, not authority alone. People Leadership — builds and scales high-performing delivery teams across practices. Change Leadership — drives delivery transformation through resistance, ambiguity and scale. Your future at Presidio Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit Applications will be accepted on a rolling basis. Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve. Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster Presidio EEO Policy Statement is available here: https://www.presidio.com/careers Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to. 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