Virtual Medical Assistant | Remote

🚨 We’re Hiring Medical Virtual Assistants

🌎 Fully Remote | 💻 Equipment Provided | 💰 $1,200+ USD Monthly Base Pay

Remote Front Desk is looking for experienced Medical Virtual Assistants to support U.S. healthcare practices. We’re hiring for patient coordination, front desk, insurance, and billing roles, with assignments matched to your experience.

Responsibilities may include:

• Answer patient calls and manage scheduling, confirmations, and rescheduling.
• Coordinate intake, update patient information, and maintain accurate records.
• Verify insurance eligibility and benefits.
• Submit and follow up on prior authorizations.
• Process medication refill requests under practice-approved protocols.
• Coordinate referrals, retrieve medical records, and follow up on outstanding requests.
• Support billing, claims follow-ups, payment posting, and denial resolution.
• Communicate with providers, track assigned tasks, and follow through on patient needs.

Qualifications:

• Previous experience supporting a U.S. healthcare practice is mandatory.
• Hands-on experience with an EMR/EHR such as Epic, eClinicalWorks, Athenahealth, AdvancedMD, DrChrono, NextGen, or a similar system.
• Strong spoken and written English and a professional, friendly phone manner.
• Relevant experience in patient coordination, insurance, authorizations, or medical billing.
• Strong organizational skills, dependable attendance, and proactive communication.
• Understanding of HIPAA and patient confidentiality.
• Availability during U.S. business hours.
• Reliable internet, backup connectivity, and a quiet, private workspace.

Apply and we’ll be in touch 👇