Visitation Specialist

Description

JOB SUMMARY: Are you passionate about supporting children and families and helping create meaningful, safe connections between parents and children? SPCC is seeking a Visitation Specialist to provide supervised visitation and exchange services for families referred by the Monroe County Department of Human Services and Monroe County Court. This role provides approximately 20 client contact hours per week, with visits taking place at the Visitation Center, in families’ homes, or in community settings. The Visitation Specialist provides visit coaching and support, parent education, and thorough documentation while creating a trauma-informed, developmentally sensitive, and family-centered environment that promotes safety, connection, and positive experiences for children and families. This position works Tuesday - Saturday.

RESPONSIBILITIES INCLUDE:

• Supervise parent/child interactions during supervised and monitored visitation, as well as supervised exchanges (visit center, home, community).
• Intervene as needed during visits, in adherence to program policy.?
• Maintain all aspects of assigned cases (i.e., orientation, pre and post visit coaching, parent/child assessment tools, visit notes, testifying in court, etc.)
• Maintain communication with pertinent partners involved with each case.
• Partner with transportation services around drop-off and pick-up, if applicable.
• Responsible for the thorough completion of visitation and exchange notes; input notes into COMET and NYS Connections (if applicable) system in adherence to agency policy.
• Provide case management, safety planning, advocacy/support and referrals.?
• Provide Court reports as needed and applicable.
• Attend parent education training; review and provide curriculum materials to parents as needed or assigned.
• Provide and maintain a traumatic-informed visit culture by providing families with clean and safe visitation spaces.
• Attend court hearings, case conferences and reviews, as necessary.?
• Maintain clear and regular communication with SVP Leadership. ?

Requirements

COMPETENCIES/SKILLS:

• Demonstration of excellent written and verbal communication that maintains a child-focus and preserves the high caliber and integrity of the program and agency.
• A demonstrated commitment to humanity centered care work and delivering services with a trauma-informed and equitable lens.

EDUCATION AND EXPERIENCE:

• Bachelor's degree in social work or related field, e.g., psychology, sociology and/or counseling, with a minimum of two years' experience working with children and families preferred. In lieu of a four-year degree, candidates with a minimum of five years’ experience working with children and families who have experienced trauma may be considered.
• Intimate partner violence and/or parent education experience preferred.

WORKING AT SPCC: SPCC is committed to providing a trauma-informed, supportive, and inclusive work environment. We value flexibility, professional growth, and reflective supervision. Our team is passionate about equity, justice, and meaningful relationships. Join us in creating a lasting impact on the lives of families in our community.

Candidate must successfully complete all required background checks and clearances and possess a valid NYS driver’s license with required insurance.

This position is benefits eligible.