Website Manager

Rockstar is recruiting for a global brand that provides essential business support services. The client is a dynamic, fast-growing company focused on delivering high-quality solutions through a remote-first, outcome-driven culture. They are seeking a skilled professional to join their team and help shape their digital foundation. In this pivotal role, the Website Manager will shape the digital foundation of a fast-growing global brand. As the Website Manager, the individual will own the day-to-day operations, governance, and performance of the HubSpot-hosted website. By partnering with senior leaders, design teams, and external agencies, the successful candidate will ensure the website remains a high-performing, conversion-ready platform that reflects the brand. About the Role The client is seeking a Website Manager to own the end-to-end operation of the website, ensuring updates are executed efficiently, quality standards are upheld, and the site remains accurate, scalable, and conversion-ready. This role acts as the central point of coordination across content, design, development, SEO, growth, analytics, and QA. This is not a design or development role. It is an operational leadership role focused on execution, governance, and performance. Key Responsibilities Website Operations & Governance - Own the full website maintenance lifecycle, from request intake through deployment - Manage prioritization, SLAs, and scheduling for website updates (urgent vs. routine vs. strategic) - Enforce website governance standards, including templates, modules, permissions, and publishing rules - Serve as the primary point of contact for all website-related requests across Marketing, Sales, and Leadership - Manage user access, permissions, and CMS training Cross-Functional Coordination - Coordinate work across Content, Design, Development, SEO, Growth/CRO, Analytics, and QA - Ensure clear handoffs, timelines, and accountability at each stage of execution - Identify and resolve blockers, dependencies, and resourcing issues - Facilitate alignment between stakeholders on scope, priority, timing, and expectations Release Management & QA Oversight - Oversee staging, QA, and production releases - Support CRO initiatives including A/B testing, personalization, and experiment QA - Ensure all changes pass required checks: - Content QA - Visual QA - Technical QA - Accessibility compliance - Own post-publish validation and coordinate rollbacks or hotfixes when needed - Maintain a consistent release cadence and deployment process CMS & Technical Stewardship (HubSpot) - Maintain a clean, scalable HubSpot CMS environment, including: - Page templates - Modules - HubDB usage - Permissions and publishing workflows - Ensure technical best practices are followed for performance, responsiveness, and maintainability - Partner with the cybersecurity team to ensure website security, compliance (cookie consent, GDPR), and access hygiene - Partner with developers on upgrades, fixes, and CMS improvements Content & Asset Updates - Implement content and copy updates in partnership with the Content team and subject matter experts - Coordinate visual asset updates with the Design team - Monitor pages for outdated content or messaging and trigger refresh cycles as needed - Maintain long-term website architecture and scalability across services and verticals SEO Oversight - Oversee the implementation of SEO updates, with support from an external agency - Partner with the SEO Specialist and web developer on audits and recommendations - Ensure site updates do not negatively impact organic search performance Vendor Management - Serve as the primary point of contact for website-related vendors, including external SEO and CRO agencies - Coordinate vendor requests by routing action items to the appropriate internal teams and owners - Ensure alignment on scope, priorities, and timelines, and track vendor-driven work through completion Documentation & Continuous Improvement - Maintain website documentation, including: - Website changelog - SOPs for updates and QA - Page inventory and ownership - Lead retrospectives on major launches or incidents - Continuously improve workflows, tools, and standards to increase speed and reliability Required Qualifications - 3–5+ years of experience managing websites in a marketing or growth environment - Hands-on experience with HubSpot CMS (or comparable CMS platforms) - Strong understanding of: - Website governance and QA processes - Cross-functional project coordination - SEO and CRO fundamentals - Proven ability to manage multiple concurrent requests and priorities - Experience coordinating with distributed or remote teams - Excellent organizational, communication, and stakeholder management skills Work Conditions Location: Remote (South Africa, India, or Philippines), with availability for U.S. Pacific Standard Time collaboration as needed Employment: Full-time role with competitive salary and benefits Why Join? In this role, the candidate will shape the digital foundation of a fast-growing global brand. The individual will: - Build structure where it matters by shaping scalable website operations, governance, and workflows - Work in a remote-first, outcome-focused culture that values ownership, clarity, and results - Collaborate with global teams, partnering with senior leaders and creative teams to align technical execution with strategic marketing goals