WORKFORCE SUCCESS PROGRAM COORDINATOR

Position Summary

The Department of Central Management Services (CMS) is seeking to hire a Human Resources Specialist to serve as the Workforce Success Programs Coordinator for the Division of Recruitment and Retention. This position will be responsible for reviewing applications and assessing the needs of individuals for Workforce Success Programs including the Alternative Employment Program (AEP), the Workers with Disabilities Trainee Program, and Reasonable Accommodations Programs. The ideal candidate will be detail-oriented, organized, and a strong communicator with customer service experience specifically tailored towards meeting the needs of job applicants with an interest in serving workers with disabilities. This position offers great benefits with a unique opportunity to help persons with disabilities obtain the accommodations they need while providing state employees and other public job seekers with an understanding of how to apply and gain employment with the State of Illinois. We invite all interested applicants to apply!

State of Illinois Benefits

“As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position).
• 10 -25 days of paid vacation time annually (10 days for first year of state employment).
• 12 days of paid sick time annually which carryover year to year.
• 3 paid personal business days per year.
• 13-14 paid holidays per year dependent on election years.
• 12 weeks of paid parental leave.
• Pension plan through the State Employees Retirement System.
• Deferred Compensation Program – voluntary supplemental retirement plan.
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP).
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility.

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

If this opportunity appeals to you, please apply today!

Position Essential Functions

• Under the general direction of the Central Management Services (CMS) Bureau of Personnel (BoP) Statewide Programs Manager, serves as the coordinator of the Workforce Success Program for Individuals with Disabilities (WSPID) Programs including the Alternative Employment Program (AEP), the Workers with Disabilities Trainee Program (WDTP), Reasonable Accommodations Program, and the Accommodated Testing Services Program.
• Counsels applicants for state employment, including persons with disabilities.
• Participates in various recruitment activities, such as Veteran’s Outreach workshops, Minority Outreach workshops, Community job fairs, and University and College recruitments using various methods and technology including, but not limited to via phone, chat, email, in-person and/or virtually.
• Reviews accommodation documentation from licensed practitioners or licensed Department of Rehabilitation Services (DORS) counselors.
• Serves as a working supervisor over the Workforce Success Program for Individuals with Disabilities staff.
• Serves as the Accommodated Testing Services Coordinator for all CMS Recruitment & Career Services Centers.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college.
• Requires two (2) years of professional human resources experience.

Preferred Qualifications

• Prefers two (2) years of professional experience with talent acquisition, recruitment, and/or outreach events.
• Prefers three (3) years of professional experience developing customer service and public speaking skills.
• Prefers one (1) year of professional experience regarding the issues impacting the employment of persons with disabilities, the Americans with Disabilities Act, and/or other programs targeted to workers with disabilities.
• Prefers two (2) years of professional experience obtaining relevant information from individuals with respect to their education and experience qualifications.
• Prefers working knowledge of the personnel codes, rules, position classification plans, pay plans, collective bargaining contracts, Equal Employment Opportunity Act, Civil Rights Act, guidelines derived there from, and other related human resources policies and procedures.
• Prefers two (2) years of professional experience communicating in a professional manner verbally, in writing, and by using word processing or email software such as Microsoft Word and Outlook.
• Prefers two (2) years of professional experience developing and maintaining cooperative working relationships with coworkers and the public, especially relationships with persons with disabilities.

Specialized Skills

• Requires two (2) years of professional experience with talent acquisition, recruitment, and/or outreach events.
• Requires three (3) years of professional experience developing customer service and public speaking skills.
• Requires one (1) year of professional experience regarding the issues impacting the employment of persons with disabilities, the Americans with Disabilities Act, and/or other programs targeted to workers with disabilities.

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history.
• Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires a valid driver’s license.
• Requires the ability to use agency technology/equipment (i.e., mobile phone, laptop, etc.) properly in accordance with information security awareness policies and confidentiality guidelines.
• Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

Central Management Services (CMS) is the State of Illinois’ central operational support agency, the team that keeps government running smoothly behind the scenes. We provide the essential services that enable more than 80 agencies, boards, and commissions to serve the people of Illinois effectively. As the backbone of state operations, CMS delivers high‑quality, reliable, and forward‑thinking services that help government programs work efficiently and meet the needs of residents statewide.

Our vision is to be the trusted partner dedicated to the success of the State of Illinois through service, optimization, and inclusion. Our mission is to be the accessible agency that delivers essential, effective, and efficient services to State agencies and the people of Illinois. Our core values are: Trusted, Strategic, Effective, Innovative, Responsive, and Inclusive. Through strategic leadership CMS plays a vital role in strengthening the effectiveness of Illinois State government.

CMS provides a broad portfolio of statewide services through specialized bureaus such as: Administrative Hearings • African Descent-Citizens Reparations Commission • Statewide Benefits • Communication and Information • Diversity and Inclusion • Fleet Administration • Labor Relations • Operational Excellence • Statewide Personnel • Property Management • Strategic Sourcing • Surplus Equipment Control.

CMS also operates internal service bureaus that support our agency’s own effectiveness and efficiency, including,: Internal Audit • Finance and Management • Government Affairs • Human Resources • Legal Services • Strategic Transformation.

Professionals who join CMS become part of a mission‑driven organization committed to continuous improvement and public service excellence. CMS offers the opportunity to contribute to impactful statewide initiatives, collaborate with skilled and talented colleagues, shape strategic improvements across Illinois government, and support the operational foundation that allows state agencies to better serve the residents of Illinois. CMS is a place for people who want their work to matter; where innovation, service, and inclusion are at the heart of everything we do.