Arabic B2B Hotel CS Associate Lisbon

Arabic B2B Hotel CS Associate Lisbon Workster is collaborating with a leading international hospitality technology provider to recruit an Arabic-speaking B2B Hotel Customer Service Associate for their Lisbon team. If you are passionate about exceptional client experiences and ready to support hotel partners across the Arabic-speaking world, this opportunity is for you. Join a diverse, innovative, and supportive environment where your expertise will help shape the future of hotel technology solutions. Key Responsibilities – Arabic B2B Hotel Customer Service in Lisbon Deliver first-class B2B customer support to hotel clients via phone, email, and live chat in Arabic and English. Assist hotels with booking management, technical platform queries, and issue resolution. Provide clear, tailored advice to hotel partners regarding best use of company technology solutions. Monitor and investigate booking and technical issues, working closely with relevant internal teams to ensure swift solutions. Maintain accurate and detailed records of all partner interactions and outcomes. Proactively contribute suggestions for service improvement and workflow enhancements. Ensure compliance with company policies, service standards, and data protection requirements. What We Look For – B2B Hospitality Customer Service Skills Fluency in Arabic (C2/native) and strong English communication skills (B2+ or higher). Previous experience in B2B customer service, hospitality, travel, or hotel support (preferred but not essential). Excellent communication, active listening, and empathy with business partners. Comfortable working with CRM, helpdesk, and hotel technology platforms (training provided). Problem-solving mentality, adaptability, and a positive attitude. Ability to work efficiently in a fast-paced, multicultural environment. Flexible with rotating shifts and able to work some weekends. The Offer – Arabic Customer Service Careers in Lisbon Join a friendly, supportive, and international team based in Lisbon. Full training and ongoing development opportunities to enhance your career. Modern office facilities and a collaborative work culture. Competitive salary with a performance-based bonus structure. Comprehensive benefits package including private health insurance and meal allowance. Relocation support may be available for candidates moving to Portugal. Clear career pathways and long-term growth with a global company. Why Join Us? B2B Hotel Support Roles for Arabic Speakers Be part of an industry-leading hospitality technology provider transforming the hotel sector. Engage with diverse hotel partners across the Arabic-speaking market. Work in Lisbon, a vibrant, multicultural city offering major career and lifestyle benefits. How to Apply – Hospitality Customer Service Jobs in Lisbon If you are fluent in Arabic and English and have a passion for delivering world-class B2B support, apply now with your CV. Take the next step in your international hospitality career with Workster today.