Client Solutions Consultant (German & English)

Client Solutions Consultant (German & English) Location: Sofia, Bulgaria (On-site) Start Date: 14 August 2026 Schedule: Rotational shifts between 09:00–22:00, Monday–Sunday Why Join Us? Are you looking to build your international career in Bulgaria while working for a leading German HR technology company? Join a team supporting innovative HR software solutions used by businesses across Germany to simplify and automate their HR processes. As a Client Solutions Consultant, you'll combine customer service with technical troubleshooting, helping German-speaking clients resolve issues and get the most out of the platform. Whether you're already in Bulgaria or relocating, you'll receive comprehensive support to help you settle in smoothly. What We Offer Competitive Compensation € monthly salary Paid training from day one Stable full-time employment Relocation Support Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home Flight Tickets Covered - we handle your travel to Sofia Internal relocation package from another city to Sofia: Relocation Bonus: €750 Gross (paid in 2 instalments) - to support relocation and initial rent costs 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home Transport Covered - we handle your travel to Sofia Training & Career Development 3 weeks of fully paid training Continuous coaching and professional development Opportunity to grow within an international customer experience environment Your Responsibilities Provide technical support to German-speaking customers via phone and email Assist users with login issues, troubleshooting, and navigation of the HR software platform Collaborate with internal teams to resolve technical and product-related issues Maintain accurate customer records and ensure a high standard of service Stay up to date with product features and continuously expand your technical knowledge What We're Looking For Fluent German (C1-C2) Good English (B2 or higher) Strong communication and problem-solving skills Previous customer support or technical support experience is an advantage Comfortable working with technology and learning new software Customer-focused mindset with excellent attention to detail Hiring Process Application Review Language Assessment (German & English) Client Interview If you're looking for an opportunity to relocate to Bulgaria, develop your technical support career, and work with a leading German HR software provider, we'd love to hear from you.