Digital Trust & Safety Specialist (Turkish & English)

Location: Sofia, Bulgaria Work Model: On-site Start Your International Career in Trust & Safety! Are you fluent in Turkish and English and looking for an opportunity to join a global company where your work can make a real impact? As a Digital Trust & Safety Specialist, you'll help create a safer online experience by reviewing digital content and advertisements and ensuring they comply with platform policies and community standards. Join a diverse, international team in Sofia and build your career in one of Europe's leading outsourcing hubs! Why You'll Love This Opportunity Competitive Compensation Competitive benefits package Relocation Support Relocation Bonus from baroad to Sofia: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home Flight Tickets Covered - we handle your travel to Sofia Internal relocation package from another city to Sofia: Relocation Bonus: €750 Gross (paid in 2 instalments) - to support relocation and initial rent costs 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home Transport Covered - we handle your travel to Sofia Fully Paid Training Comprehensive onboarding and training before you start Continuous learning and development opportunities International Workplace Work with colleagues from across Europe Diverse and multicultural environment Opportunities for career development within a global organization What You'll Do Content & Advertisement Review Review user-generated content and online advertisements according to platform policies. Identify content that violates community standards and take appropriate action. Ensure moderation decisions are accurate and consistent. Trust & Safety Operations Monitor digital content to help maintain a safe and trustworthy online environment. Detect harmful, misleading, or policy-violating material. Risk Assessment & Escalation Assess potentially sensitive or high-risk content. Escalate complex cases to the appropriate internal teams. Follow established procedures and guidelines. Documentation & Quality Maintain accurate records of moderation decisions. Ensure high standards of quality, consistency, and policy compliance. Please note: This position involves reviewing sensitive online content, which may occasionally include graphic or disturbing material. What We're Looking For Language Skills Turkish: C1 level or higher English: B2 level or higher Attention to Detail Strong analytical and decision-making skills Ability to understand and consistently apply detailed policies and guidelines Resilience & Professionalism Comfortable working with sensitive online content Able to remain focused, objective, and professional in a fast-paced environment Technical Skills Good computer literacy Comfortable working with multiple systems and tools simultaneously Teamwork Strong communication and collaboration skills Positive attitude and willingness to learn Working Schedule Rotational shifts Monday to Sunday 24/7 operation 5 working days per week 8-hour shifts 40 hours per week Work Model On-site – Sofia, Bulgaria Ready to help make the internet a safer place while building your international career? Apply now and join a global Trust & Safety team in Sofia!