Enterprise Product Owner II

Enterprise Product Owner II

The Allen Institute accelerates science for a healthier world through large-scale research designed to answer some of the most complex questions in biology. Our multi-disciplinary teams generate foundational knowledge, tools, and data to understand how our brain, cells, and immune system work. We share our work openly so others can build on it, move faster, and ask bigger questions. We drive discovery forward and create new possibilities for improving human health.

The mission of the Administration team is to enable the people and science of the Allen Institute. We connect teams, steward resources, and build strong systems that give our accelerators the stability and flexibility to pursue ambitious questions, collaborate across disciplines, and share their work openly.

As a key member of the Admin IT Team for the Allen Institute at large, the Enterprise Product Owner II is the Product Owner for Enterprise applications used at the Allen Institute. This role is responsible for the overall coordination, status reporting, and stability of project-oriented work efforts for a suite of applications focusing on Atlassian, AI and other Administrative and Scientific applications, and works in a highly collaborative, cross-functional environment. This position will establish and implement project management processes and methodologies to ensure projects are delivered on time, within budget and scope, adhere to high quality standards, and meet customer expectations. This position also operates in a cloud environment to drive continuous delivery, understand orchestration, and leverage it to guarantee uptime.

The level II position builds upon the foundational expertise of level I and includes increased responsibility for the design, architecture, and long-term strategy of enterprise applications. The Enterprise Product Owner II is expected to independently lead moderately complex projects, mentor junior team members, and proactively identify opportunities for improvement in systems and processes throughout the organization.

This position requires strong knowledge and expertise in the use of project management methodologies, tools, techniques, resource management practices, and change management techniques. This role is also technical, requiring a mixture of architectural knowledge, technical leadership, operational expertise in a cloud setting, as well as the ability to communicate plans, manage risks, and deliver to schedule. Critical thinking and sound judgment are crucial for establishing a strategic approach to developing an application architecture to support research dedicated to answering some of the biggest questions in bioscience and accelerating research worldwide.

The ideal candidate for the role expresses an entrepreneurial spirit in architecting and building business solutions and will work effectively with business units to understand their requirements, translate into functional designs, develop test cases, and implement sustainable business systems.

At the Allen Institute, we believe that science is for everyone – and should be open to everyone. We are dedicated to combating biases and reducing barriers to STEM careers more broadly. We also believe that science is better when it includes different perspectives and voices. We strive to make the Allen Institute a place where everyone feels like they belong and are empowered to do their best work in a supportive environment.

We are an equal-opportunity employer and strongly encourage people from all backgrounds to apply for our open positions.

Essential Functions

Business Analysis & Product Management

• Gather, document, and analyze business requirements and process flows; support business case development and collaborate with business leaders to define needs and translate them into project requests.
• Create and execute test cases based on requirements and verify system changes; oversee integration of multiple systems and tools as required by the business.
• Oversee the product lifecycle, guiding the team and stakeholders through all phases, while maintaining product and functional roadmaps that support institute goals.
• Identify areas for improvement and implement scalable business application support models.
• Mentor junior team members on requirements gathering, test writing, and stakeholder engagement.

Production Systems Support

• Participate in strategic planning, vendor management, and lifecycle management for Atlassian, Anthropic, OpenAI and other enterprise applications, ensuring assigned business systems are reliable, scalable, and support business operations.
• Develop and maintain system documentation, manage product backlogs including enhancements and bug fixes, and identify/implement new features from upgrades.
• Coordinate project communication, manage and escalate issues, and ensure compliance with internal controls and policies for projects and change management.
• Create and implement service improvement plans and support service continuity through inventory management, troubleshooting, and performance monitoring.
• Lead moderately complex troubleshooting efforts and drive cross-functional resolution of issues.

Teamwork, Mentoring & Professional Development

• Collaborate with internal customers and teammates by being accessible, communicative, and professional.
• Provide technical training, guidance, and resource support for IT and business colleagues.
• Act as a resource for junior staff, providing mentoring and sharing best practices in business analysis and product ownership.

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

Required Education and Experience

• B.S. in Computer Science, Information Systems, Business Administration, or a related field; or equivalent combination of degree and experience
• Minimum 1 years of experience administrating enterprise applications
• Strong experience working with cloud-based applications
• Demonstrated experience with technical project management
• Familiarity with multiple project management frameworks
• Experience with Service Oriented Architecture in an enterprise environment
• Experience mentoring or overseeing junior team members

Preferred Education and Experience

• 3 years’ experience in a directly relevant field
• Demonstrated ability to exercise independent judgment in planning, organizing, and performing administration and maintenance tasks
• Proven analytical and advanced problem-solving skills
• Ability to manage multiple priorities and adapt to change with new systems and methods while working in a team environment
• Prior experience leading moderately complex projects or initiatives

Physical Demands

• Fine motor movements in fingers/hands to operate computers and other office equipment

Position Type/Expected Hours of Work

• Occasional evening and weekend hours required due to system updates work
• This role is currently able to work both remotely and onsite in a hybrid work environment. We are a Washington State employer, and the primary work location for all Allen Institute employees is 615 Westlake Ave N.; any remote work must be performed in Washington State.

Additional Comments

• **Please note, this opportunity offers relocation assistance**
• **Please note, this opportunity offers work visa sponsorship**

Annualized Salary Range

• $93,650 - $115,800*

* Final salary depends on the required education for the role, experience, level of skills relevant to the role, and work location, where applicable.

Benefits

• Employees (and their families) are eligible to enroll in benefits per eligibility rules outlined in the Allen Institute’s Benefits Guide. These benefits include medical, dental, vision, and basic life insurance. Employees are also eligible to enroll in the Allen Institute’s 401k plan. Paid time off is also available as outlined in the Allen Institutes Benefits Guide. Details on the Allen Institute’s benefits offering are located at the following link to the Benefits Guide: https://alleninstitute.org/careers/benefits.

It is the policy of the Allen Institute to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Allen Institute will provide reasonable accommodations for qualified individuals with disabilities