Forward Deployed Engineer

A fast-growing AI company building agent monitoring and evaluation infrastructure is hiring a Forward-Deployed AI Engineer to embed their platform directly into customers' production systems.

You'll work inside customer codebases, integrate monitoring and evaluation into live agent workflows, diagnose failures in real environments, and drive deployments through to reliable production use.

This is a deep technical execution and customer-ownership role. The work is demanding enough that the team prioritises strong software engineers who can flex into a forward-deployed seat over people from a purely solutions background. You'll reason about agent behaviour alongside customer teams, translate high-level goals into concrete deployments, and own outcomes end-to-end. The scope, judgment and autonomy mirror what it takes to found or lead a technical company which is the point.

The seat is heavily customer-facing. Communicating clearly, building trust with technical and non-technical stakeholders, and driving long-term adoption matter as much as engineering depth.

What you'll own

• Deploy and embed the platform and AI components directly into customer codebases and production systems
• Integrate monitoring, evaluation and agent-facing components into real workflows
• Guide customers through technical decisions on agent monitoring and evaluation strategy
• Own multiple customer engagements end-to-end, from integration through sustained adoption
• Turn customer feedback into roadmap input that shapes the product

What we're looking for

• 3–7 years of software engineering experience, shipping features end-to-end inside real codebases
• Some applied-AI exposure comfort deploying AI or LLM-based systems into production (deep agent or evals experience is a plus, not a gate)
• Strong customer-facing communication: explaining complex concepts clearly and building trust across technical and non-technical audiences
• Ability to translate ambiguous customer goals into concrete technical solutions
• This role is genuinely your first choice not a fallback while you look for something else
• Based in SF or willing to relocate; in person five days
• An eye on becoming a technical founder yourself one day

Nice to have

• Engineering pedigree from a strong product company; top-tier infra background a bonus
• Prior agent, evals, observability or behaviour-monitoring product experience
• Early-stage / 0-to-1 startup experience or a founder background
• Full-stack comfort with backend/infra weight

Compensation

• $200K–$300K depending on level, plus meaningful equity; exceptional AI-savvy candidates considered above band
• Full benefits, direct customer interface, real influence on the roadmap
• Visa sponsorship (H-1B / O-1 / OPT) available case-by-case for exceptional candidates; primary scope is candidates who don't require it