Founding Engineer

About the Role

Join a small engineering team building AI-powered tools for healthcare education. Working closely with the founders, you will begin by owning technical customer support, then automate support workflows and take on more full-stack product development. Your work will help students and educators practice clinical conversations and use the product effectively.

What You'll Do

• Own technical support across AI simulations, learning management, field experience, and compliance tools, with most customer communication handled by email.

• Diagnose and resolve issues reported by educators, students, and university administrators, taking on more complex cases as you ramp up.

• Build automations and internal tools to reduce support needs and help the team scale.

• Ship full-stack features to production as support workflows become more efficient.

• Contribute to product decisions, system architecture, engineering culture, and AI-agent-driven workflows.

What We're Looking For

• 0 to 4 years of experience, with experience working on a founding team or in a small, early-stage environment.

• Full-stack development skills and interest in AI agents, large language models, and automation.

• A self-directed approach and the ability to work independently without a daily task list.

• Interest in building technology for healthcare education and supporting users directly.

Compensation & Benefits

Annual salary: $160,000 to $200,000. Visa sponsorship is available.

Location

On-site in New York, United States.