FX CONVERSION MANAGER (English) [DUBAI]

HIRING: FX CONVERSION MANAGER (English)– DUBAI

The Talent Hunter | TTH

ABOUT THE ROLE

We are seeking an experienced and results-driven FX Conversion Manager to lead, manage and develop a high-performing team of Conversion Agents in Dubai.

The successful candidate will be responsible for driving sales performance, improving lead-to-FTD conversion, managing daily operations and ensuring the team consistently achieves its targets.

Note: 

• Previous experience managing at least one Asian-language desk, preferably Malay, Japanese, Korean or Mandarin.

KEY RESPONSIBILITIES

• Lead, manage and motivate a Conversion team of at least 10 agents.
• Drive team performance and ensure monthly sales and FTD targets are achieved or exceeded.
• Monitor conversion rates, FTDs, call quality and individual agent performance.
• Develop and implement effective sales strategies to maximise lead conversion.
• Manage daily KPIs, performance reports and sales activity.
• Coach, train and develop Conversion Agents through regular feedback and call evaluations.
• Identify performance gaps and implement improvement plans.
• Work closely with Retention, Marketing and Operations departments.
• Oversee lead distribution and ensure effective follow-up procedures.
• Maintain a disciplined, motivated and high-performance sales environment.

REQUIREMENTS

• Minimum 2–3 years of experience in the FX / Forex industry.
• Previous experience as a Conversion Manager, Sales Manager or Senior Conversion Team Leader.
• At least 1 year of team management or leadership experience.
• Proven experience managing a team of at least 10 agents.
• Previous experience managing at least one Asian-language desk, preferably Malay, Japanese, Korean or Mandarin.
• Strong understanding of FX sales processes, FTD generation and lead conversion.
• Demonstrated ability to manage, coach and develop sales teams.
• Strong leadership, communication and analytical skills.
• Confident in monitoring KPIs, analysing performance and implementing strategies to improve results.
• Results-oriented, proactive and able to perform under pressure.
• Professional English communication skills.

LOCATION

Dubai, United Arab Emirates

SALARY & RELOCATION PACKAGE

• USD 5,000–6,000 monthly base salary, depending on experience.
• Performance-based bonuses and incentives.
• Flight tickets provided.
• One month of accommodation in a corporate villa or hotel.
• USD 500 monthly accommodation allowance for the first three months.

APPLY NOW

If you are an experienced FX sales leader ready to take the next step in your management career, send your CV to The Talent Hunter.

TEAMWORK TENACITY TRIUMPH