(German) Customer Care Advisor

Type of position: Full-time position Key languages: Fluent level of German Proficiency in English Sector: Customer Service About our Client: Would you like to work with one of the most multicultural company? If you are looking for a new challenge in our sunny Lisbon and want to become a customer service superstar, this role is for you! As a Customer Care Advisor, you will assist clients to solve their issues by offering them the best options or information on the product/service. The Offer Receive and reply your customers requests by online chats, e-mails, and incoming calls; Analyzing the client's issue and providing the information needed; Guiding the customers through the terms and conditions of the contract; Make sure to offer a high quality assistance; Offering additional help or support; Save notes on every interaction to provide the best customer experience; Requirements: Fluent in German, proficient in English; Natural taste for assistance and customer relations; Excellent communication skills, good judgement; Treat all data with high confidentiality Benefits: Competitive salary with monthly bonuses; Meal allowance & health insurance; Monthly team building activities; Growth & Learning opportunities within the company; A relocation package, including a shared apartment, if you need it. The Process: Submit your application and don't forget to send an updated CV; Get a call by our Recruitment Specialist; Start your interview process; Get selected; Start your journey!