German Customer Care Consultant – Hybrid/Remote Romania
The Role: Support customers with account enquiries, transactions, and service-related requests while delivering an exceptional customer experience.
Language Requirement: German (C1/C2) with English (C1).
Work Model: Full-time, initially on-site in Bucharest with hybrid/remote options available after the training period, subject to performance.
Benefits
- Competitive salary package plus performance bonuses
- Sign-on bonus for new joiners
- Relocation support for international candidates
- Monthly meal allowance
- Medical subscription
- Wellbeing programs
- Hybrid/remote working opportunities after training
- Career development tools and ongoing professional support
- International and collaborative working environment
Key Skills
- German fluency
- Customer service
- Problem-solving
- CRM systems
- Communication skills