German-speaking Customer Service Representative – Porto, Portugal
We are currently looking for
German-speaking Customer Service Representatives
to join an international team in
Porto
. If you enjoy helping customers, working in a multicultural environment, and building your career in an international company, this opportunity could be the perfect next step for you.
Location:
Porto, Portugal (On-site)
Schedule:
Rotative shifts (Monday to Sunday – 24/7)
Employment Type:
Full-time
Your Responsibilities
Provide high-quality customer support via phone, email, and chat
Assist customers with inquiries, requests, and issue resolution
Ensure a positive customer experience through professional and empathetic communication
Document customer interactions accurately in internal systems
Work collaboratively with internal teams to resolve customer cases efficiently
Requirements
Fluency in
German (C1 or higher)
Good command of
English (B2–C1)
Previous experience in
customer service or contact center environments
is a plus
Strong communication and problem-solving skills
Customer-oriented mindset and attention to detail
Ability to work in a fast-paced international environment
What We Offer
Competitive salary package
Meal allowance
Health insurance
Performance bonuses
Multicultural and international work environment
Relocation support for EU citizens
Career growth opportunities and professional development
If you are interested or would like to learn more, feel free to send your
CV via direct message
.