Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

What We Offer

Location:

Beijing,CHN, Chengdu,CHN, Shanghai,CHN, Wuxi,CHN

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Role Responsibilities:
• Assist senior engineers with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment
• Assigned domestic or overseas business trips, travel rate: 70%-85%
• Complete specific technical training，safety training and learning through on job training
• Satisfy the company’s and customer’s on-site requirements, including safety, environmental
• Perform any other reasonable tasks as assigned by the company

• 协助资深工程师在客户端安装机台设备，为客户提供日常的机台维护、技术支持，处理故障，升级设备等
• 根据需要前往国内外客户所在地出差，出差频率：70%-85%
• 完成相应的在职技术培训、安全培训，持续性地在职学习
• 遵守公司端、客户端的现场要求，包括安全要求、环保要求等
• 完成公司安排的其他合理的工作任务

Preferred Qualifications:

• 0–1 years of work experience in customer/field support
• Bachelor’s degree preferred in electronics, automation, mechanical engineering technologies
• Basic mechanical aptitude and knowledge in any of the following: pneumatics, hydraulics, electronics, vacuum, or thermodynamics, and with willingness to learn
• Good English communication skill
• Proficiency in the Microsoft Office suite (Excel, Word and PowerPoint)
• 0-1年现场技术支持的工作经验
• 本科及以上学历，电子、自动化、机械工程等专业
• 掌握气动、液压、电子、真空、热力等任何一个领域的基础机械知识，愿意持续性地学习
• 具备良好的英语沟通能力
• 熟悉微软办公自动化软件 (Excel, Word, PowerPoint)

Physical Requirements:
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Additional Information

Time Type:

Full time

Employee Type:

New College Grad

Travel:

Yes, 75% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.