Hotel Cluster General Manager (Tanzania)

Department: Management

Location: Tanzania (On-site across cluster properties)

Reporting To: Director of Hospitality

Target Start Date: February / March 2027

About the Company:

We are representing an established international hospitality group operating premier beachfront properties in Tanzania. With over 10 years of successful operations, the group is expanding its footprint across iconic locations such as Zanzibar, Serengeti, and Arusha, offering exceptional experiences to an international, predominantly European clientele.

Role Overview:

We are seeking a hands-on, results-driven Cluster General Manager to lead daily operations across two properties. You will champion a culture of excellence, optimize resource cross-utilization, boost revenue streams across leisure and corporate segments, and drive data-driven financial performance.

Key Responsibilities:

• Operations & Resource Optimization: Oversee seamless day-to-day operations across properties, maximizing efficiency through effective resource cross-utilization.
• Financial & Revenue Growth: Drive financial performance, maximize profitability, and improve key metrics including ADR, RevPAR, and occupancy rates.
• Quality Control: Conduct rigorous quality control audits on current processes and swiftly address operational gaps.
• Team Leadership & Culture: Lead from the front, working closely on the ground with a diverse team of local East Africans and international expats, fostering a positive, high-performance culture.
• Business Development: Actively engage with existing and new corporate and leisure clients to elevate revenue generation.

Key Performance Indicators (KPIs):

• Financial health: Revenue, profitability, ADR, RevPAR, and occupancy rates.

• Guest Satisfaction Scores (GSS).

• Employee turnover and team development metrics.

Candidate Requirements:

• Experience: 8–10+ years of progressive leadership experience in the hospitality industry.
• Geographical Requirement (Absolute Deal-Breaker): Proven management experience in mainland Africa.
• Financial Mastery (Absolute Deal-Breaker): Track record of managing company P&L statements and analyzing hotel financial KPIs.

• Education: Bachelor's or Master's degree in Hotel Management, Business

  Administration, or a related field.

• Language: Fluent in English; knowledge of Swahili is an advantage

• Leadership Style: A hands-on leader who prefers being on the ground with the team rather than managing exclusively from an office.

Compensation & Benefits Package:

• Net Salary: $6,000 – $7,000 USD net of local Tanzanian taxes and social security per month ($72,000 – $84,000 USD annual gross equivalent).

• Performance Bonus: Annual bonus tied to business KPIs.

• Family Relocation Package: Full family visa sponsorship, family medical insurance, and annual flight ticket allowance.
• Expat Perks: Free accommodation, company car, fuel allowance, and mobile allowance.