JUNIOR RESTAURANT HOST/ESS

• The Junior Host is required to greet the guests as they approach the podium and seat guests as assigned.
  
• To present the menus (and wine list during dinner) when seating the guests, and give the Guest Information Ticket to the Team Head Waiter/Waitress.
  
• When not seating guests, to visit tables and engage in light conversation and/or assist in any guest concerns.
  
• One Junior Host must be available at the podium at all times to greet/seat late dining guests and/or to wish each departing guest a "Very good evening".
  
• When assigned to Lido Section, it is the duty of the Junior Host to act as ambassadors by engaging in light conversation with guests, and assist guests when opportunity is presented.
  
• Receive training from the Lider Hostess in silverwhere and manning the podium during Main Dinner.
  
• Assist the Sr. Asst. Maitre D' and Maitre D' with reservations during Embarkation.
  
• To communicate with the Restaurant Host regarding Bon Voyage gifts and Special Dietary requirements for guests.
  
• To monitor and support any team that needs immediate assistance, with a view of maintaining smooth service and guest satisfaction. If any concerns cannot be resolved in a satisfactory manner the Sr. Asst. Maitre D' or Maitre D' is advised.
  
• To understand SilverWhere (Assigned Seating) in order to assist the Maitre D' in resolving table assignment queries at the podium, and seat those guests accordingly (should any query be more complicated, to advise the Sr. Asst. Maitre D' or Maitre D' immediately).
  
• To be familiar with systems and report all incidents to the Sr. Asst. Maitre D' or Maitre D' (accidents, problematic guests, service complaints etc.).
  

Requisitos

• Minimum 1 year experience in a similar position in a Hotel / Restaurant / Cruise Line / Airline
  
• At Least 21 Years old.
  
• Outgoing confident and friendly personality.
  

• Fluency in conversational & written English,
  
• Excellent Hospitality Skills, self-motivated and a positive attitude.
  
• Must be talkative and be able to engage in and maintain conversation with our guests on almost any subject.
  
• Have very good telephone manners as will be taking reservations over phone.
  
• Extremely patient, show genuine care for guest and good problem solving skills.
  
• Well groomed, and follows the Carnival look requirements.
  
• Computer literate with understanding of Microsoft Office including excel & word programs.
  
  

Ventajas

• Contract with an average length of 6-8 months.
  
• Free food & shared accommodation (2 people per cabin).
  
• Crew areas activities on board (gym, crew bar, shore excursions, social activities, crew events, etc.)
  
• Joining tickets: are provided by the company.
  
• Repatriation tickets: are provided by the company.
  
• Visa expenses reimbursed on board.
  
• Earn recognition and career advancement opportunities.