Roles:
Customer Service Specialist | Content Creator | Support Assistant
Location:
On-site / Relocation Support
Employment Type:
Full-time
Available for:
EU citizens or expats with work permit
Program Overview
We are offering
entry-level career opportunities
within a fast-growing, international environment. This multi-track role structure is designed for early-career professionals who want to
build practical experience, develop in-demand skills, and grow within a global organization
.
Depending on your strengths and interests, you will be aligned with one of the following tracks:
Customer Service
Content Creation
Support Operations
This is more than a job — it is a
career entry point with structured development and internal mobility pathways
.
Role Tracks & Key Responsibilities
1. Customer Service Specialist (German-Speaking)
Serve as the
primary contact
for German-speaking customers (phone, email, chat)
Handle inquiries, complaints, and service requests with a
customer-first mindset
Meet and exceed
KPIs, SLAs, and satisfaction targets
Accurately document interactions in CRM systems
Escalate complex issues and collaborate with internal teams
2. Content Creator (in German language)
Develop and adapt
digital content
(emails, help center articles, social media, internal content)
Ensure content aligns with
brand voice and customer expectations
Support localization efforts (especially German content where relevant)
Collaborate with marketing and support teams to
improve engagement and clarity
Contribute to
content optimization and innovation initiatives
3. Support Assistant (Operations in German language)
Provide
administrative and operational support
across teams
Assist with data entry, reporting, and documentation processes
Support internal coordination and workflow management
Ensure accuracy and compliance with internal standards
Contribute to process improvement and efficiency initiatives
Candidate Profile (All Tracks)
Entry-level candidates or recent graduates welcome
German proficiency (preferred for Customer Service & Content roles)
Good command of English for internal communication
Strong
communication and organizational skills
Detail-oriented with a
solution-driven mindset
Comfortable working in a
structured, KPI-driven environment
Open to
relocation and on-site work
What We Offer
Competitive entry-level
salary package + performance bonus
Structured
onboarding and training programs
Exposure to an
international, multicultural work environment
Clear
career growth and internal mobility opportunities
Stable, long-term employment within a scaling organization
Relocation support
(where applicable)
Additional Information
Working hours may vary depending on business needs
Candidates must have
EU citizenship or a valid work permit