Junior Sommelier

OUR PURPOSE AND CULTURE

At Rosewood Hotel Group, we are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every destination while setting new benchmarks for positive impact.

As a pioneering collective with a shared purpose, we curate extraordinary moments and honour the soul of every place along our journey. At Rosewood, we answer The Calling. Together, we Make the Place.

Rosewood Blue Palace will open in Crete, Greece, in April 2027, and we are now seeking talented individuals to help bring the re-imagining of this stunning property to life.

The Junior Sommelier will be based on-site at Rosewood Blue Palace in Elounda, Crete.

THE ROLE

The Junior Sommelier will support the Sommelier team and the wider Food & Beverage operation in delivering exceptional wine service in line with Rosewood standards. Through warm, genuine and knowledgeable interactions, the role contributes to creating memorable guest experiences while ensuring the smooth and efficient running of daily service.

HOW YOU'LL MAKE THE PLACE

Guest Experience & Service Excellence

• Create warm, genuine and personalised guest experiences through attentive and knowledgeable wine service.
• Engage with guests in a friendly and professional manner, offering informed recommendations and responding to their menu and beverage enquiries.
• Share your knowledge of wines with guests, seeking guidance from the Sommelier or Head Sommelier when needed.
• Recognise guest preferences and communicate relevant details to the team to contribute to personalised service.
• Work closely with the wider Food & Beverage team to deliver a seamless dining experience, assisting with food service whenever required.
• Respond promptly and professionally to guest requests, feedback and service-related issues, communicating any concerns to the Sommelier or management team.

Operational Excellence

• Prepare and replenish wine fridges, shelves and service stations ahead of each service.
• Present and serve wines at their appropriate temperatures, ensuring each bottle meets the expected quality standards.
• Assist with wine deliveries, stock counts and stock rotation, following the appropriate handling procedures.
• Contribute to the organisation and upkeep of the wine cellar and storage areas.
• Follow established opening and closing procedures, completing all relevant operational checklists accurately.
• Adhere to departmental procedures and company policies, including applicable licensing requirements.

Wine Knowledge & Professional Development

• Develop a strong understanding of Greek and Cretan wines, including indigenous grape varieties and PDO wines, reflecting Rosewood's Sense of Place philosophy.
• Take an active part in wine training sessions, tastings and ongoing development opportunities, building confidence and expertise in wine service.
• Apply the Order of Service and established wine service standards consistently, in line with Rosewood, Forbes and LQA requirements.

COULD THIS BE YOU?

• Previous experience in Food & Beverage service, ideally within a luxury hotel or fine-dining restaurant.
• A recognised wine qualification or a genuine interest in pursuing professional wine certification.
• A strong interest in wine and a willingness to continuously learn and develop wine knowledge, particularly in Greek and Cretan wines.
• Good verbal communication skills and the ability to interact confidently and professionally with guests and colleagues.
• A guest-centric approach, with a genuine passion for delivering personalised service and memorable experiences.
• Strong interpersonal skills and the ability to build positive relationships within a diverse team.
• A proactive, enthusiastic and adaptable attitude, with the willingness to take initiative and support the wider team.
• Motivation to develop professionally and make the most of training and career development opportunities.

BENEFITS & CAREER DEVELOPMENT OPPORTUNITIES

• The opportunity to join an internationally recognised luxury hospitality group and become part of the Rosewood family.
• Competitive remuneration package.
• Complimentary meals during working hours in our team restaurant.
• Transportation to and from the hotel.
• Monthly Benefits Card.
• Ongoing wine training, tastings and professional development opportunities.
• The opportunity to develop your wine knowledge and expertise under the guidance of an experienced sommelier team.
• A supportive, inclusive and collaborative working environment.
• Accommodation support may be available for associates relocating to Crete, subject to company policy.

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard and valued. We're a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honour the history, culture and geography of our destinations. We're not only committed to building and nurturing genuine, long-lasting relationships but to transforming them. Our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.