People and Culture Generalist

ABOUT DASH LIVING

Dash Living is Asia Pacific’s leading manager & operator of living sector assets in Hong Kong, Singapore, and Japan. In 2025, Dash Living was acquired by Rava Partners, the real estate private equity arm under Hillhouse, further strengthening its growth trajectory and regional expansion plans.

With more than US$1.1Billion assets under management on a committed and deployed basis, over 2,000 rooms across 43 locations currently in our portfolio, Dash creates a global accommodation community through sharing economies, tech, and unique member experiences, empowering living in a connected world. Dash Living manages assets on behalf of renowned real estate investment managers such as BlackRock, Greystar, Schroders, PGIM Real Estate, Hines, and more.

JOB SCOPE

The People & Culture Generalist is responsible for managing day-to-day HR operations for Dash Living’s Japan business, including payroll, compensation and benefits administration, and HR systems management. The role provides HR business partnering support to local managers and employees, working closely with Talent Acquisition partners, other HR functions, and the regional People & Culture team. It also oversees office administration to maintain a safe, efficient, and well-organized work environment.

The ideal candidate is proactive, detail-oriented, and able to manage multiple priorities independently in a fast-paced environment.

RESPONSIBILITIES

HR Operations & Systems

• Manage the full employee lifecycle, including onboarding, employment changes, offboarding, and related documentation.
• Maintain accurate employee records and manage HR systems for Japan employees, including employee data, leave, and attendance.
• Serve as the first point of contact for employee queries on HR policies, benefits, and processes.
• Prepare employment-related documents and certificates, including employment verification and income proof.
• Improve local HR processes and support the implementation of regional policies and initiatives.

Payroll, Compensation & Benefits

• Manage monthly payroll preparation and coordination, including salary changes, allowances, deductions, overtime, and final payments.
• Work with payroll providers and Finance to ensure accurate and timely payroll processing.
• Administer employee benefits and coordinate social insurance, tax, and other payroll-related processes with relevant providers.
• Support salary reviews, bonus administration, and headcount and personnel cost reporting.
• Coordinate employee health checkups and administer employee welfare programs and perks.

HR Business Partnering & Collaboration

• Partner with local managers on workforce planning, team structure, and day-to-day people matters.
• Work closely with Talent Acquisition partners to communicate local hiring needs and coordinate a smooth transition from hiring to onboarding.
• Collaborate with other HR functions and the regional People & Culture team to deliver consistent HR services and implement people initiatives in Japan.
• Advise managers and employees on HR policies, performance management, and employee relations.
• Coordinate performance reviews, probation assessments, and employee development activities.
• Support employee engagement and internal communication.

Office Management & Administration

• Oversee daily office operations, including office lease administration, layout changes, and relocation support.
• Manage office supplies procurement, inventory, vendors, and office equipment, including printers, phones, and access cards.
• Coordinate workplace safety, disaster preparedness, and business continuity planning.
• Handle mail, couriers, reception, visitor arrangements, and general telephone enquiries.
• Coordinate onboarding and off boarding logistics, including desk setup, equipment, access cards, and nameplates.
• Assist in planning and executing company events, internal meetings, and celebrations.

Legal, Contract & Governance Administration

• Coordinate the preparation, review, execution, and filing of contracts with relevant stakeholders and legal advisers.
• Maintain corporate seals, registration documents, licences, and permits in line with company procedures.
• Provide administrative support for shareholders’ and board meetings, including meeting arrangements and documentation.
• Support internal audits and maintain HR and administrative records in line with company policies and applicable requirements.

REQUIREMENTS

• 2–3 years of relevant experience in Japan across HR operations, general affairs, or office administration, including hands-on payroll coordination.
• Working knowledge of Japanese employment practices, payroll processes, and compensation and benefits administration.
• Experience maintaining HR systems and accurate employee records.
• Ability to advise managers and handle confidential employee matters with discretion and sound judgment.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities independently.
• Strong collaboration skills, with experience working across HR functions, Talent Acquisition partners, and regional teams.
• Business-level communication skills in both Japanese and English.
• Experience working with regional teams or in a growing business is an advantage.

Personal Information Collection Statement – Applicants’ personal information will be used for recruitment and employment matters only and will be kept strictly confidential. Information relating to unsuccessful applicants will be securely destroyed after the recruitment process, subject to applicable legal and regulatory requirements. In accordance with the Personal Data (Privacy) Ordinance, applicants have the right to access and request corrections to their personal data.

Recruitment Agency / Recruiter Submission Policy – Profiles or candidate information submitted by recruiters or recruitment agencies do not automatically grant candidate ownership, exclusivity, or any entitlement to representation or placement fees. Any candidate ownership or fee arrangements must be expressly agreed upon in writing by the Company before submission and will be subject to the Company’s recruitment policies and terms.