Personal Assistant to Deputy Chief Medical Officer(s) / CAMHS Medical Director

Two exciting opportunities have arisen to join NELFT's Medical Directorate, providing high-level support to senior medical leaders across the Trust.

Our corporate and administrative teams play a vital role in supporting clinical services, improving how we work and ensuring we deliver the highest standards of care.

We are recruiting two Personal Assistants within the Medical Directorate as follows:

• Personal Assistant to Deputy Chief Medical Officer for Mental Health, and Deputy Chief Medical Officer for Integrated Physical & Community Health
• Personal Assistant to Deputy Chief Medical Officer for Babies, Children & Young People, and Medical Director for Child & Adolescent Mental Health Services (CAMHS)
  
  

Please clearly state at the top of your supporting statement which role you are applying for. If you would like to be considered for both positions, please indicate this.

About The Role

These are exciting opportunities to join NELFT's Medical Directorate, supporting senior medical leaders across Mental Health, Integrated Physical & Community Health, Babies, Children & Young People, and CAMHS. As a Personal Assistant to our Deputy Chief Medical Officer(s) / CAMHS Medical Director, you will provide high-quality, confidential support that enables effective leadership and service improvement across the Trust.

Working at the heart of the Deputy Chief Medical Officer(s)' offices, you will manage complex diaries, coordinate high-profile meetings, prepare reports and correspondence, support recruitment and workforce processes, and act as a key point of contact for a wide range of internal and external stakeholders. The postholders will work closely with colleagues across the Medical Directorate, Corporate Services and operational teams, developing strong networks across the organisation.

This is a varied and rewarding role, offering exposure to senior NHS leadership, strategic programmes and service improvement initiatives. The postholders will work autonomously, using sound judgement, initiative and diplomacy to manage competing priorities, while contributing to the continuous improvement of administrative systems, processes and innovative ways of working, including the use of digital and AI-enabled solutions.

Key Responsibilities

Key responsibilities will include:

• Proactively managing complex diaries, schedules and competing priorities for senior medical leaders.
• Organising and coordinating complex meetings, conferences and events, including agenda preparation, minute taking and action tracking.
• Managing sensitive and confidential correspondence, ensuring timely responses and follow-up actions.
• Producing high-quality reports, presentations, briefing papers and other documentation.
• Supporting recruitment, workforce administration, payroll processes and staff induction arrangements.
• Providing administrative support to projects and workstreams, maintaining action logs and monitoring deadlines.
• Developing, reviewing and improving office systems, databases and filing processes to ensure best practice and efficiency.
• Raising purchase orders, processing invoices and supporting budget monitoring activities.
• Building effective working relationships with stakeholders across the Trust, partner organisations and the wider health and care system.
• Supporting the Medical Directorate's commitment to innovation and continuous improvement through the effective use of digital systems and approved AI tools.
  
  

Who We Are Looking For

We are looking for two individuals who embody our values: We are kind, We are respectful and We work together with our communities and are committed to delivering the best possible service for our patients, colleagues and communities. We welcome applications from enthusiastic and highly organised individuals who enjoy working collaboratively and providing support to senior leaders.

Essential Criteria

You should be able to demonstrate:

• Significant experience providing Personal Assistant support to a Director, Medical Director or Senior Manager.
• Experience of managing complex diaries, scheduling large meetings and organising events, travel and accommodation.
• Experience preparing agendas, reports and high-quality minutes.
• Excellent organisational, prioritisation and time management skills, with the ability to manage a demanding workload and meet tight deadlines.
• Strong communication and interpersonal skills with the ability to build positive working relationships at all levels.
• Excellent Microsoft Office skills, including Outlook, Word, Excel and PowerPoint.
• Excellent written communication skills with the ability to draft professional correspondence, reports and briefing papers to a high standard.
• The ability to use initiative, exercise sound judgement and manage confidential information with discretion and diplomacy.
• A willingness to learn and utilise approved AI and digital tools to support efficient ways of working.
• Relevant qualification such as RSA III, NVQ Level 2, BTEC, relevant degree, or equivalent experience.
  
  

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.

Interested in finding out more?

This is an excellent opportunity for an experienced Personal Assistant looking to broaden their experience, develop their skills and gain exposure to strategic leadership within the Medical Directorate at NELFT.

For an informal discussion about the role(s), please contact Francesca Hayward, Executive Assistant to Chief Medical Officer - Francesca.Hayward1@nhs.net.

Working for Us

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes, Essex.

Probationary Period

This post will be subject to a probationary period.

High Cost Area Supplement - Outer London

This post also attracts payment for High Cost Area Supplement of 15%of the basic salary (minimum payment of £4,870 and a maximum payment of £6,1371 - per annum, pro rata for part time)

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system.

Use of AI

We value applications that genuinely reflect each candidate’s own skills, experience and motivations. We therefore strongly discourage the use of AI-generated content in applications.

Applications should be written in your own words and accurately represent your knowledge, skills and experience.

We reserve the right to reject an application where we reasonably believe AI has been used to generate or materially contribute to its content.

For further information or an informal conversation about this role please contact:

NAME: Francesca Hayward

POSITION: Executive Assistant to Chief Medical Officer

EMAIL ADDRESS: francesca.hayward1@nhs.net