PMO Specialist (Portfolio Operations), SMB Product Development, Tokyo

About Us

At Money Forward, we are dedicated to transforming financial services using advanced technology. With over 50 services for individuals and businesses, including popular products like Money Forward ME and Money Forward Cloud, we help make managing money easier. We use “account aggregation” technology to gather user data, turning it into useful insights for our customers.

Our company has reached a turning point from "Cloud to AI" and is accelerating company-wide AI Transformation (AX) toward achieving our goal of becoming the "No. 1 Back-Office AI Company in Japan" under "Money Forward AI Vision 2026(https://www.linkedin.com/pulse/full-transcript-money-forward-announced-ai-strategy-vision-phwoc/?trackingId=sl33ZIGRFzkBJJv7wI9qsg%3D%3D)."

Leveraging our robust customer base of over 440,000 companies and years of accumulated business logic, we are expanding beyond the traditional SaaS market into the ¥14.1 trillion "Digital Worker" market, where autonomous AI agents substitute and augment human labor.

To turn this grand ambition into reality, we are driving "AI-PDLC / AI-SDLC (AI-Driven Development)" to redefine the product development process itself. We are seeking engineers who want to look beyond simple SaaS feature additions—redefining architecture and user experiences using cutting-edge AI agent technologies to co-create next-generation products across job functions.

Overview

Money Forward’s SMB Product Development Division develops and operates products that support small and medium-sized businesses and sole proprietors. We are looking for a hands-on professional to run the division’s Project Management Office (PMO) and portfolio operations: bringing together reliable project information, keeping reporting and governance running, and ensuring that risks, dependencies, and decisions receive timely follow-through.

The immediate priority is operational ownership, establishing mechanisms and systems for project management and data collection across Product, Engineering, and project leaders to give Division Management a clear, current view of delivery and key decision points. Over the next 6–12 months, the role will expand to take broader ownership of scaling and refining the PMO function once core operations are running reliably.

This position is an individual contributor (IC) role, reporting directly to SMB Division Management / Office of the VPoE, with potential for growth into broader portfolio management and PMO leadership as the division scales.

Responsibilities and Duties

Reporting and Portfolio Visibility

• Collect, validate, and consolidate status information across departments and projects.
• Prepare concise weekly and monthly portfolio reports covering progress, milestones, risks, dependencies, accountable owners, and decisions required.
• Maintain reporting schedules and follow up on submissions so that management receives timely, decision-ready information.
• Distinguish verified progress from assumptions, missing information, and unresolved questions.

Data Quality and Records

• Maintain accurate, current project, milestone, risk, dependency, decision, and change records in the designated systems of record.
• Identify missing, inconsistent, or stale information and work with accountable owners to resolve it.
• Maintain practical templates, guides, and documentation standards that make information easy to provide and use.

Action, Risk, and Decision Follow-Through

• Record blockers, risks, cross-team dependencies, and pending decisions.
• Ensure open items have a clear owner, next action, target date, and escalation path.
• Follow up through closure, making overdue items and unresolved gaps visible to the appropriate manager.
• Prepare escalations that clearly explain the issue, impact, current response, and decision or support needed.

Governance and Meeting Operations

• Maintain the PMO operating calendar and coordinate portfolio and governance meetings.
• Prepare agendas, pre-reads, supporting materials, and explicit decision points.
• Facilitate discussions where required and publish concise decisions and action items.
• Track follow-through rather than treating the meeting or report itself as the outcome.

Stakeholder Coordination and Process Improvement

• Serve as the point of contact for PMO processes, reporting requirements, and submission questions.
• Support Product Managers, Engineering Managers, and project leaders across Japanese- and English-speaking stakeholders.
• Build working relationships across departments and improve operational practices based on observed problems.
• Reduce unnecessary reporting and coordination effort without weakening information quality or accountability.

Required Skills and Experience

• Experience in PMO operations, project management, program coordination, or comparable delivery-coordination work in a software or technology product-development environment.
• Practical understanding of milestones, risks, dependencies, scope, and change management.
• Ability to independently run reporting, records, meeting preparation, and action follow-up across multiple teams.
• Ability to identify incomplete or conflicting information and proactively resolve it with the relevant owner.
• Strong structured communication, documentation, analytical, and facilitation skills.
• Ability to build trust and coordinate stakeholders without direct managerial authority.
• Experience with project and knowledge-management tools such as Jira, Notion, or equivalents.
• Demonstrated initiative in improving operational processes and willingness to develop broader PMO ownership.

Previous ownership of an entire PMO or portfolio-management function is not required.

Preferred Skills and Experience

• Experience in Agile product development and familiarity with different delivery approaches.
• Experience in globally distributed, multicultural teams.
• Experience improving reporting or coordination workflows through automation, including AI-assisted workflows.
• Experience supporting or coaching Product Managers, Engineering Managers, or project leaders in delivery practices.
• A technical background in software engineering, testing, system design, or technical project coordination.
• Experience in AI development and/or experience in using AI tools to improve development processes.

Language Requirements

• Japanese: Business level (capable of internal stakeholder communication and alignment).
• English: Business level (equivalent to TOEIC 800+ or capability to handle meetings and documentation in English).

Who We’re Looking For

• Professionals eager to establish delivery mechanisms and governance models in a fast-growing FinTech organization.
  Proactive communicators who build trust and foster collaboration across diverse, multicultural engineering and product teams without direct authority.
  Pragmatic problem solvers focused on decision-ready clarity, accountability, and continuous process optimization.
• Strong alignment with and passion for Money Forward's Mission and Vision(https://corp.moneyforward.com/en/aboutus/mission/)

Technology Stack and Tools Used

• Backend / SaaS Stack: Ruby on Rails, Kotlin, GraphQL, Go
• Frontend / Mobile: React, Next.js, TypeScript, Jetpack Compose / Kotlin
• Project & Portfolio Management: Jira, Notion, Confluence
• Communication & Collaboration: Slack, Zoom, Google Workspace

Work Environment

At Money Forward, we provide an environment where we can create world-class services together, and we are looking forward to welcoming you.

• Provided PC Specs: We provide PCs equipped with the latest CPUs (MacOS or Windows). Custom-made PCs tailored to business requirements and replacements with the latest OS are also possible.
• Systems to Enhance the Development Environment: Peripheral devices necessary for work (such as displays, mice, keyboards) can be purchased as office supplies. Generally, you can choose from standard products (catalog), and if conditions are met, you can apply for non-standard products as well. (*Excluding certain group companies)
• Money Forward Library: We have a library system where you can freely borrow books, ranging from technical books to management books. Desired books can be purchased at the company's expense.
• Referral Driven: We cover the cost of recruitment meals. There is a referral reward system.
• Conference Participation Support: The company partially covers participation in domestic and international conferences, such as RubyKaigi and Google I/O.

【職種 / 募集ポジション】
PMO Specialist (Portfolio Operations), SMB Product Development, Tokyo
【雇用形態】
正社員
【給与】
年収 7,908,000円 〜 11,004,000円
Monthly salary system
※Includes fixed allowances for up to 45 hours of legal overtime, legal holiday work, and 40 hours of late-night work.
【勤務地】
108-0023 21F Tamachi Station Tower S, msb Tamachi, 3-1-21 Shibaura, Minato-ku, Tokyo
【Salary System】
<Salary Range>
Min 659,000 JPY / month（7,908,000 JPY / year）〜 917,000 JPY / month（11,004,000 JPY / year）
Each including fixed allowances of 190,204 JPY〜242,078 JPY / month.
【Bonus】
A「High Performance Bonus」may be paid to employees who receive high evaluations based on semi-annual evaluations in addition to their salary.
※Please note that the remuneration of the High Performance Bonus is subject to change according to the company's performance.
【Probation Period】
3 months from join date
【Working Hour System】
Discretionary Labor System for Professional Work
※Conditions apply; subject to change to Flextime System.
【Working Hours】
9:30 - 18:30 (60 min break) are the basic working hours. However, employees are able to choose their working hours at their own discretion.
※There is potential for overtime work outside the determined hours.
【Work Style Policy】
Hybrid work style
・As a standard practice, employees are required to work at the office a minimum of 2 days per week. Employees are encouraged to spend 3 or more days in the office. (This policy may be subject to change based on the company and job circumstances)
・The specific "team office days" may vary depending on the assigned team.
【Holidays/Vacations】
■ Saturdays / Sundays / Japanese national holidays
■ Paid holidays
■ Summer holidays (3 days)
■ Winter holidays (2 days)
■ Year-end and New Year’s holidays (Dec 31st～Jan 3rd)
【Benefits】
■ Various social insurances (employee pension, health insurance, employment insurance, industrial accident compensation insurance)
■ Neighborhood housing allowance and neighborhood moving allowance
■ Salary-based rent deduction benefit
■ Health check and gynecological checkup
■ Influenza vaccine
■ Book purchases support
■ Defined-contribution corporate pension
■ Employee stock ownership plan
■ Preferential treatment when using the following services（limited to businesses under contract with Money Forward）
　- Rental agency
　- Housekeeping services
　- Babysitting
　- Online English conversation school
【Selection Process１】
Casual interview/Document Screening
↓
First interview (Depending on the position, there may be a technical assignment before the interview.)
↓
Several interviews (The number of interviews depends on the position. We will request you to take an aptitude assessment.)
↓
Final interview (We may ask for a reference check before or after the interview.)
↓
Job offer/Offer meeting

※The process may be subject to change depending on the case.
【Selection Process２】
■ About the Aptitude Test
It is a simple web-based survey taking around 20 minutes to complete.

■ What are reference checks?
Money Forward may ask for your cooperation with reference checks using a reference check service tool. We believe that mutual understanding is limited to the selection process alone. Therefore, we would like to gather information about you from your supervisor and colleagues at your current or former company to ensure a more reliable match and facilitate your early success after joining our company.
※We do not make employment decisions based solely on the contents of reference checks.
※The fact that you are in the selection process with us will not be disclosed to referees.
【Notes】
・Range of change in job description: Work as determined by the company
・Range of change in work location: Work location as determined by the company
【Reference Information】
https://recruit.moneyforward.com/#introduction

会社情報

【会社名】
株式会社マネーフォワード
【代表者】
代表取締役社長グループCEO 辻 庸介
【創業】
2012年5月
【取締役】
金坂 直哉
中出 匠哉
竹田 正信
石原 千亜希
【社外取締役】
安武 弘晃
宮澤 弦
Ryu Kawano Suliawan
菊間 千乃
芦田 健
上田 梨々子
【監査役】
畠山 優実
田中 克幸
西山 茂
【グループCxO・VPox】
上利 陽太郎
瀧 俊雄
山田 一也
坂 裕和
松岡 俊
伊藤 セルジオ 大輔
関田 雅和
松久 正幸
野村 一仁
長尾 祐美子
金井 恵子
梅田 康吉
丸山 嘉伸
【執行役員】
田平 公伸
本川 大輔
冨山 直道
永井 博
駒口 哲也
廣原 亜樹
島村 誠一郎
永井 七奈
木村 慎治
吉本 憲文
工藤 裕之
島内 広史
小山 幸宏
渡辺 恵伍
松村 道夫
岩崎 大
渋谷 亮
【オフィス】
本社オフィス
〒108-0023　東京都港区芝浦3-1-21 msb Tamachi 田町ステーションタワーS 21F

北海道支社
〒060-0061　北海道札幌市中央区南一条西4-5-1 札幌大手町ビル3階

東北支社
〒980-0021 宮城県仙台市青葉区中央2-2-10 仙都会館 5F

東海支社、名古屋開発拠点
〒450-6050　愛知県名古屋市中村区名駅1-1-4 JRセントラルタワーズ 50F

京都支社、京都開発拠点
〒604-8004　京都府京都市中京区三条通河原町東入中島町78番地 明治屋京都ビル 4階

関西支社、大阪開発拠点
〒541-0042　大阪府大阪市中央区今橋 2-5-8 トレードピア淀屋橋 9階

広島支社
〒730-0015　広島市中区橋本町9-7 ビル博丈5F

九州・沖縄支社、福岡開発拠点
〒810-0041　福岡県福岡市中央区大名2丁目6-50　福岡大名ガーデンシティ 16F
【社内コミュニケーション活性化の取り組み】
■全社週次/月次朝会/半期総会
■代表との意見交換会（CEOセッション）
■全社懇親会（MF Happy Hour）
■他部門社員との交流会（シャッフルランチ・ディナー）
■上長との定期1on1（ツキイチ面談）
■社内公募制度（MFチャレンジシステム）
■社員満足度調査（MFグループサーベイ）
※一部正社員のみ
【労働条件】
屋内原則禁煙（喫煙室あり）等
【中途採用比率】
2021年11月末　93.8％
2022年11月末　90.0%
2023年11月末　76.6％
2024年11月末　88.7%