We are looking for a
Portuguese-speaking
(Native European)
+ English (B2) Customer Service Advisor
to join our vibrant and multicultural team in
Covilhã
, Portugal
! If you enjoy helping people and working in a fast-paced environment, this is a great opportunity for you.
Your Role:
✔ Assist users with pre-sales inquiries, general support, and technical troubleshooting.
✔ Communicate effectively across multiple channels (phone, email, chat, social media).
✔ Ensure policy compliance while responding to customer requests.
✔ Escalate complex cases when necessary.
✔ Maintain accurate documentation of customer interactions.
What We Offer:
✨ A supportive and dynamic team environment.
✨ Professional growth and career development opportunities.
✨ Comprehensive training to help you excel in your role.
✨ Additional benefits to support your relocation and onboarding experience.
If you’re a
native Portuguese speaker
(Native European)
+
with a good
English proficiency (B2)
and strong communication skills, we’d love to hear from you!
Mandatory EU passport or PT work permit