Power Up Your Career: Dutch-Speaking Technical Customer Service Specialist

Job Overview

Are you fluent in Dutch and English, enjoy solving problems, and like helping people find solutions to technical issues?

We are looking for a Dutch-Speaking Technical Customer Service Specialist to join our client's team in Lisbon, Portugal. In this on-site role, you will assist customers with technical enquiries in Dutch and English, providing clear guidance and helping ensure a smooth and efficient support experience.

What We Offer

• On-site position in Lisbon, Portugal.
• International and multicultural working environment.
• Relocation support available.
• Opportunity to build experience in technical customer service.
• Dynamic workplace where communication and problem-solving skills are highly valued.
• Performance-based incentive according to the employment conditions.
• Attendance-based incentive according to the employment conditions.
• Opportunity to grow within an international customer support environment.
  
  
  

Key Responsibilities

As part of the technical customer support team, you will help customers resolve their technical questions and provide assistance in Dutch and English.

Your responsibilities will include:

• Assist customers with technical enquiries in Dutch and English.
• Listen to customer concerns and understand the issues they are experiencing.
• Provide clear and effective guidance to help resolve technical problems.
• Explain solutions and technical information in an easy-to-understand way.
• Ensure customers receive professional and helpful support.
• Follow established procedures and customer service guidelines.
• Work together with colleagues to provide efficient technical assistance.
• Respond positively to feedback and use it to improve your performance.
  
  
  

Requirements

• Fluent or native-level Dutch.
• Proficient English.
• Strong communication skills.
• Genuine interest in helping and supporting others.
• Comfortable working in a fast-paced and changing environment.
• Willingness to receive and apply feedback.
• Professional and customer-oriented attitude.
• Ability to communicate technical information clearly and effectively.
  
  
  

Working Conditions

• On-site position in Lisbon, Portugal.
• Rotational working schedule.
• Monday to Friday between 08:00 and 20:00.
• Saturday and Sunday between 08:00 and 17:00.
• Two rotational days off per week.
• Relocation support available for eligible candidates.
  
  
  

Ready to Take Your Technical Career Further?

If you speak Dutch and English, enjoy troubleshooting and helping others, and want to gain valuable experience in technical customer support, this could be the opportunity for you.

Join an international team in Lisbon, develop your technical support skills, and use your communication abilities to help customers every day.

Apply today and power up your career in Lisbon!