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President
Location: Anchorage, Alaska
Position Type: Full-Time | Executive Leadership
Position Summary
Our client is seeking an accomplished and strategic President to provide executive leadership across the organization and guide the company through its next phase of growth and operational excellence.
The President will have overall responsibility for the company’s performance, including sales, operations, profitability, people development, customer experience, merchandising, financial performance, and long-term strategic planning. This executive will work closely with ownership and the senior leadership team to establish company priorities, strengthen accountability, develop leadership talent, and ensure that each area of the business is aligned with the organization’s goals.
The ideal candidate will be a hands-on, commercially minded leader with significant multi-location retail experience. Furniture, mattress, home furnishings, or another high-ticket retail environment is strongly preferred.
Key Responsibilities
Executive Leadership & Strategy
- Provide overall leadership and strategic direction for the organization.
- Partner with ownership to develop and execute short- and long-term business strategies.
- Translate company objectives into measurable goals for sales, operations, merchandising, finance, and leadership teams.
- Establish a strong culture of accountability, collaboration, customer service, and continuous improvement.
- Identify opportunities for sustainable growth, increased market share, and improved profitability.
- Provide ownership with regular reporting regarding company performance, opportunities, risks, and strategic initiatives.
Financial & Business Performance
- Assume responsibility for overall company financial and operational performance.
- Develop and manage annual operating plans, budgets, forecasts, and performance objectives.
- Monitor revenue, gross margin, operating expenses, inventory, labor, and profitability.
- Analyze business performance and take corrective action when results fall below expectations.
- Partner with financial leadership to strengthen reporting, forecasting, cash-flow management, and financial controls.
- Evaluate major investments and business initiatives based on expected financial and operational returns.
Sales & Customer Experience
- Establish companywide sales objectives and hold leadership accountable for achieving results.
- Develop strategies to increase revenue, average ticket, conversion, repeat business, and market penetration.
- Ensure sales leadership has effective systems for recruiting, training, coaching, and developing sales professionals.
- Maintain a strong focus on the customer experience throughout the entire purchasing and delivery process.
- Ensure the company continues to differentiate itself through service, product knowledge, relationships, and reputation.
Retail & Operational Leadership
- Oversee performance across stores/showrooms and supporting operational functions.
- Establish consistent operating standards, policies, procedures, and performance expectations.
- Work closely with operational leadership to improve warehousing, inventory management, delivery, customer service, and overall efficiency.
- Ensure appropriate staffing and labor productivity throughout the organization.
- Identify operational bottlenecks and implement scalable solutions.
Merchandising & Inventory
- Partner with merchandising and purchasing leadership to ensure product assortment supports customer demand, company positioning, and profitability.
- Monitor inventory levels, turns, aging merchandise, margins, and product performance.
- Balance inventory investment with availability, customer expectations, and cash-flow objectives.
- Use market and sales data to support purchasing and merchandising decisions.
Leadership & Organizational Development
- Recruit, develop, coach, and retain a strong executive and management team.
- Establish clear responsibilities, performance standards, and accountability throughout the organization.
- Develop succession plans for critical leadership positions.
- Build a strong internal talent pipeline and identify future leaders.
- Promote effective communication between departments and locations.
- Reinforce a professional culture centered on integrity, teamwork, performance, and respect.
Human Resources & Culture
- Partner with HR leadership on recruiting, retention, compensation, performance management, employee relations, and workforce planning.
- Ensure management practices and company policies are applied consistently.
- Support leadership development and management training throughout the organization.
- Maintain an environment where employees understand company expectations and how their performance contributes to organizational success.
Qualifications
- 10+ years of progressive senior leadership experience, preferably within furniture, mattresses, home furnishings, specialty retail, or another high-ticket retail environment.
- Significant experience leading multi-location retail operations.
- Previous experience as a President, COO, CEO, Regional Vice President, Senior Vice President, or comparable senior executive is preferred.
- Demonstrated responsibility for P&L performance, budgeting, forecasting, sales, operations, and profitability.
- Proven ability to lead and develop senior managers and build high-performing teams.
- Strong understanding of retail sales management, merchandising, inventory, operations, and customer experience.
- Experience implementing processes, performance metrics, and accountability systems.
- Strong financial and analytical capabilities with the ability to translate data into business decisions.
- Excellent communication, negotiation, organizational, and leadership skills.
- Bachelor's degree in Business Administration, Management, Finance, or a related discipline preferred; equivalent executive experience will be considered.
Leadership Profile
The successful President will be a visible and engaged executive who is comfortable operating strategically while remaining connected to day-to-day business performance. This individual should be able to move comfortably between reviewing financial results with ownership, developing senior leaders, evaluating store performance, discussing merchandising strategy, and engaging employees throughout the organization.
The position requires a leader who can respect an established company's history and culture while introducing the structure, accountability, and strategic thinking necessary for continued growth.
Compensation & Benefits
A competitive executive compensation package commensurate with experience, including:
- Competitive executive base salary
- Performance-based incentive/bonus opportunity
- Comprehensive benefits package
- Paid time off
- Relocation assistance for the right candidate
- Additional executive benefits as applicable
