Sr Manager, Lab Scheduling Process Owner

WHAT YOU WILL ACHIEVE

The Site Supply Transformation team ensures Pfizer manufacturing sites have the tools and processes to plan and execute the flow of materials as efficiently as possible, driving data accuracy, continuous improvement, and innovative ways of working. In the role, you will own the end-to-end rollout and sustained adoption of the standard Lab Scheduling process and the scheduling tool across different labs in your region.

You will act as the bridge between individual lab teams and the central process team — translating each lab's operational reality into a workable, standardized process, and then ensuring that process is followed, supported, and continuously improved once live. This is a hands-on process ownership role combining project delivery (during rollout) with ongoing process governance and support (post go-live).

This is the first time Pfizer is implementing a production scheduling system across its global laboratories network. The scope of this role spans multiple labs in your region. You will engage with site leadership (T2–T3), including Laboratory Team Leads, Quality Leads and Site Leads (Sr. Managers/Directors/Senior Directors/VPs), to drive adoption, share insights and shape the strategic direction of scheduling capabilities across the region. It is key that the colleague in this role has the years of experience, communication skills and accumulated expertise to confidently engage with team leads and SMEs at our internal manufacturing sites.

HOW YOU WILL ACHIEVE IT

Implementation & Deployment

• Build a thorough understanding of the structure of each lab in the region and document the current-state Lab Scheduling process.

• Gather and translate each lab's requirements, adapting the standard Lab Scheduling process to the specifics of each lab and site.

• Work with the SMEs, quality leads on site and other site departments leads and stakeholders throughout design and rollout to ensure a consistent and efficient tool implementation.

• Assess the systems, data flows, and interfaces each lab uses to identify which parts of the process are candidates for digitalization.

• Support labs with the data remediation needed to reach an accurate, migration-ready state.

• Track project execution against plan, escalating risks to deadlines or scope as needed.

Sustainment & Continuous Support

• Ensure the defined Lab Scheduling process is followed and executed correctly once live in each lab.

• Support labs through change adoption and drive consistent, effective usage of the scheduling tool.

• Act as first point of escalation for lab questions on day-to-day (BAU) process execution.

• Establish and maintain a support model giving each lab a clear point of contact and a defined path to request help.

• Track the defined Lab performance metrics for the region and identify opportunities for continuous improvement.

• Drive scheduling excellence across all laboratories in your region

Continuous Improvement & Leadership Engagement

• Engage with site leadership (T2–T3), including Laboratory Team Leads, Quality Leads and Site Leads to ensure their Visual Management and CI process focuses on the biggest sources of loss in lab scheduling. Ensure the sources of loss are in-line with site, OpU and Global Quality goals.

• Support the site in improving their performance in T6 metric and connect it to existing VM metrics and CI.

• Present insights, opportunities and improvement plans to senior stakeholders, influencing decision-making and resource prioritization.

Training & Documentation

• Develop and maintain comprehensive training materials and process guides (e.g. flipbooks) for lab scheduling tools and practices.

• Coordinate training rollouts for new deployments and system upgrades, ensuring site quality teams are equipped and confident in tool usage.

• Convert support questions into opportunities to improve training, documentation or product capability.

• Communicate progress, risks and achievements to senior stakeholders, representing the lab scheduling function in strategic forums.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

BASIC QUALIFICATIONS

• Applicant must have a bachelor's degree with at least 6 years of
  experience; OR a master's degree with at least 5 years of experience; OR a PhD with 1+ years of experience

• Demonstrated hands-on experience owning or supporting in technical solution delivery, operations improvement, quality operations.

• Strong analytical skills and mindset, and experience using data to drive process improvement.

• Excellent communication and stakeholder engagement capabilities, including experience interacting with T3–T4 leadership.

• Experience with digital transformation in quality or supply chain operations.

• Excellent spoken and written communication skills in English.

• Commitment to Pfizer values: courage, excellence, equity and joy.

PREFERRED QUALIFICATIONS

• Experience with Lab Planning processes and Lab operations

• Experience working within global cross-functional matrixed teams

PHYSICAL/MENTAL REQUIREMENTS

• Not applicable

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Required business travel (approximately 10%).

• Expected to occasionally lead and/or participate in early morning or evening meetings to accommodate different time zones.

• Ability to communicate across regions, countries and cultures.

OTHER INFORMATION

Last Date to Apply: October 28, 2026

The annual base salary for this position ranges from $124,400.00 to $207,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Logistics & Supply Chain Mgmt

About Us

A career at Pfizer offers opportunity, ownership and impact.

All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the bio pharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.