Technical Customer Success Manager (Dutch + English) | MS| Relocate to Portugal
Shape the future of cloud technology while helping businesses grow with Microsoft Azure.
Are you passionate about cloud technologies, customer success, and building long-term client relationships? Do you enjoy combining technical expertise with business growth? Join an international team supporting Microsoft Azure, one of the world's leading cloud platforms, and become a trusted advisor for companies across the EMEA region.
This is an exciting opportunity to work with a global technology leader driving innovation in cloud computing, AI, and digital transformation while building a rewarding international career in Portugal.
About the Role
As a Technical Customer Success Manager (vCSM), you will own a portfolio of small and medium-sized businesses across the EMEA region, helping them maximize the value of Microsoft Azure.
You'll act as both a technical consultant and strategic advisor, identifying growth opportunities, guiding customers through cloud solutions, and ensuring long-term adoption and success.
This role combines:
Technical consulting
Customer Success
Cloud solutions
Business development
Relationship management
Every day you'll help organizations innovate, migrate, and expand their cloud environments while growing Azure consumption.
What You'll Do
Own Your Customer Portfolio
Manage a portfolio of business customers from onboarding through long-term success
Become the trusted technical advisor for your accounts
Build lasting customer relationships
Drive Business Growth
Identify new Azure opportunities
Generate additional business within existing and new accounts
Expand cloud adoption across your customer base
Lead the Full Customer Journey
Conduct technical discovery sessions
Recommend Azure solutions tailored to business needs
Guide customers from opportunity creation to implementation
Activate Azure consumption and ensure successful adoption
Grow and Retain Customers
Support customers throughout their cloud journey
Engage proactively with customers at risk of churn
Increase customer satisfaction and long-term Azure usage
Maintain Sales Excellence
Keep CRM records accurate and up to date
Track opportunities, forecasts, and customer milestones
Ensure high-quality pipeline management
Support Innovation
Promote Microsoft AI and cloud innovation initiatives
Stay updated on Azure products and best practices
Continuously develop your technical knowledge
About your profile:
You are someone who enjoys solving technical challenges while building strong business relationships.
You'll thrive if you have:
Native or near-native Dutch (C1/C2)
Good English communication skills (B2 or higher)
Experience in Customer Success, Account Management, Technical Support, Sales Engineering, Cloud Consulting, IT Support, or B2B customer-facing roles
Interest in cloud technologies and Microsoft Azure
Excellent communication and presentation skills
Analytical mindset with strong problem-solving abilities
Ability to manage multiple customer accounts independently
Customer-first attitude with commercial awareness
Previous experience with cloud technologies, Azure, Microsoft solutions, SaaS, or digital transformation projects is an advantage but not mandatory.
What You'll Receive
Attractive Compensation Package
With company accommodation
€2,319 gross/month
Base salary
Apartment allowance
Meal allowance
Holiday & Christmas bonuses
Productivity bonus
Without company accommodation
€2,563.58 gross/month
Paid Training
You'll receive comprehensive onboarding to set you up for success.
20 working days
8 hours/day
Paid training
Training allowance: €854.40 total (€42.72/day)
Working Schedule
40 hours per week
Monday to Friday
Rotating shifts between 08:00–18:00
8-hour working day
1-hour lunch break
Holiday Benefits
As you'll be employed under a Portuguese contract, you'll enjoy:
22 paid vacation days per year
Portuguese public holidays
If required to work on a Portuguese public holiday, you'll receive a compensation day to use later (subject to project approval)
Why You'll Love This Opportunity
Work with one of the world's most recognized technology companies
Build expertise in Microsoft Azure and cloud computing
Develop highly sought-after cloud consulting skills
Gain international experience supporting customers across EMEA
Join a multicultural and collaborative workplace
Continuous learning and career development
Be part of the future of AI, cloud, and digital transformation
Relocation Package (International Candidates)
We'll support your move every step of the way with:
Airport pick-up
Full assistance with paperwork (residency, banking, etc.)
Initial flight reimbursement
Annual return flight to your home country (EU only)
14 months in a fully equipped company apartment
Welcome kit: bed linens, towels, and more
Accommodation Details
Enjoy stress-free living in fully furnished shared apartments, expenses covered (Wi-Fi, electricity, cable TV). Apartments are 20–60 minutes from the office and shared with other young professionals to help you connect and feel at home from day one.
Extra Perks
Free Portuguese language courses
Access to sports activities, cooking classes, and social events
A welcoming, multicultural team culture
Hiring Process
Application Review
Online Language Assessments
Interview with the Client
Location: remote from Continental
Portugal
Relocation support and assistance are available for eligible international candidates.
Ready to Accelerate Your Cloud Career?
If you're passionate about technology, enjoy helping businesses succeed, and want to grow your career with one of the world's leading cloud ecosystems, we'd love to hear from you.
Apply today and become a trusted Microsoft Azure advisor helping businesses unlock the full potential of the cloud.