Waiter/ Waitress

OUR PURPOSE AND CULTURE

At Rosewood Hotel Group, we are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every destination while setting new benchmarks for positive impact.

As a pioneering collective with a shared purpose, we curate extraordinary moments and honour the soul of every place along our journey. At Rosewood, we answer The Calling. Together, we Make the Place.

Rosewood Blue Palace will open in Crete, Greece, in April 2027, and we are now seeking talented individuals to help bring the re-imagining of this stunning property to life.

The Waiter/Waitress will be based on-site at Rosewood Blue Palace in Elounda, Crete.

THE ROLE

As a Waiter, you will play an important role in creating memorable dining experiences through attentive, genuine and personalised service. You will be responsible for delivering exceptional service standards while contributing to the smooth operation of the outlet and ensuring every guest feels welcomed and valued.

HOW YOU'LL MAKE THE PLACE

Guest Experience & Service Excellence:

• Create warm, genuine and memorable dining experiences through attentive and personalised service.
• Build positive relationships with guests, recognising their preferences and anticipating their needs throughout their dining experience.
• Recognise and prioritise VIP guests, regular guests and those requiring additional attention, ensuring their preferences are communicated to the team.
• Handle guest requests, feedback and concerns with professionalism and care, involving the appropriate team members to ensure timely resolution.

Operational Excellence:

• Prepare and maintain your assigned section, ensuring tables, service stations and all service equipment are presented to the required standards.
• Ensure cutlery, crockery and other service items are clean, polished and readily available before and throughout service.
• Ensure each table is prepared with the appropriate mise en place according to the order and service requirements.
• Follow established opening and closing procedures and complete all relevant operational checklists accurately.

COULD THIS BE YOU?

• Hospitality qualification or equivalent professional experience.
• Previous experience in Food & Beverage service, ideally within a luxury hotel or fine-dining restaurant.
• Good knowledge of food, wine and beverage service standards.
• Excellent verbal communication and interpersonal skills.
• A genuine passion for hospitality and creating memorable guest experiences.
• A collaborative mindset and the ability to work effectively as part of a team.

BENEFITS & CAREER DEVELOPMENT OPPORTUNITIES

• The opportunity to join an internationally recognised luxury hospitality group and become part of the Rosewood family.
• Competitive remuneration package.
• Complimentary meals during working hours in our team restaurant.
• Transportation to and from the hotel.
• Monthly Benefits Card.
• Ongoing training and professional development opportunities.
• The opportunity to develop your Food & Beverage knowledge and service expertise within a luxury hospitality environment.
• A supportive, inclusive and collaborative working environment.
• Accommodation support may be available for associates relocating to Crete, subject to company policy.

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard and valued. We're a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honour the history, culture and geography of our destinations. We're not only committed to building and nurturing genuine, long-lasting relationships but to transforming them. Our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.