Account Manager

Company: Division50

Department: Client Services / Operations

About the Role

Division50 is looking for an Account Manager with experience in an outsourcing company, lead generation agency, or similar environment. This person will manage client onboarding and campaign delivery from setup through ongoing coordination.

The role combines client communication, campaign launches, copy creation, SDR onboarding, and close coordination with the data team and external vendors. The ideal candidate is organized, proactive, and comfortable managing several moving parts across clients and internal teams.

Key Responsibilities

* Serve as a main point of contact for assigned clients and maintain clear, timely communication.

* Lead client onboarding, gathering campaign requirements, objectives, target audience, offer details, and communication preferences.

* Launch and coordinate lead generation campaigns, ensuring each campaign is set up according to client requirements.

* Create and refine campaign copy, including outreach messages, email copy, and call scripts.

* Coordinate with the data team to ensure the correct data and lead lists are prepared and assigned to each client and campaign.

* Follow up with the data team on campaign data requirements, updates, and any issues affecting delivery.

* Coordinate SDR onboarding for new campaigns, ensuring SDRs understand the client’s offer, target audience, scripts, tools, and expectations.

* Follow up with external vendors and platform providers, including Facebook, WhatsApp, and other tools used by Division50, to coordinate setup, access, support, and issue resolution.

* Work with clients, SDRs, the data team, vendors, and other internal teams to resolve campaign blockers and keep delivery on track.

* Maintain accurate campaign documentation, client records, action items, and progress updates using Google Workspace and relevant internal systems.

* Identify opportunities to improve campaign processes, client experience, and coordination between teams.

* Previous experience in account management, client success, campaign coordination, or operations within an outsourcing company, lead generation agency, or call center.

* Understanding of lead generation campaigns and the coordination required to deliver them.

* Experience onboarding clients, SDRs, or other campaign team members.

* Strong written communication skills and the ability to create clear, professional campaign copy.

* Strong organizational and follow-up skills, with the ability to manage multiple campaigns and priorities.

* Comfortable coordinating across client-facing, SDR, data, and vendor teams.

* Good problem-solving skills and a proactive approach to identifying and resolving issues.

Tools and Platforms

Experience with the following is preferred:

* Google Workspace

* GoHighLevel

* Ziwo

* LinkedIn automation tools

* Email automation tools

* Facebook, WhatsApp, and other platforms or vendors used for campaign delivery

What Success Looks Like

* Clients are onboarded smoothly, and campaign requirements are documented clearly.

* Campaigns launch with the correct copy, SDR preparation, and assigned data.

* The data team and relevant vendors receive timely follow-ups on campaign needs and issues.

* Campaign blockers are identified and resolved promptly.

* Clients and internal teams receive consistent updates

* Opportunity to take ownership of client campaigns from onboarding through launch and ongoing coordination.

* Hands-on experience across account management, lead generation, campaign operations, and client onboarding.

* Work closely with SDRs, the data team, clients, and external platform vendors.

* Exposure to tools and platforms including GoHighLevel, Ziwo, Google Workspace, LinkedIn automation, email automation, Facebook, and WhatsApp.

* Opportunity to contribute ideas and improve campaign processes as Division50 grows.