Account Manager / Director (Up to RM25K)

Job Scope

Own and Grow Customer Accounts

• Act as the primary point of contact for assigned customers, building trusted relationships across their engineering, procurement and programme teams.
• Understand each customer's roadmap and identify where the company’s packaging and test capabilities add value.
• Grow revenue within existing accounts by expanding into new products, packages and programmes.
• Build long-term relationships with senior stakeholders in customer organisations.

Win New Business

• Identify, qualify and win new customers to grow the WBG opportunity pipeline.
• Present the company’s capabilities to prospective customers and convert qualification opportunities into production business.
• Create lead-generation plans and maintain a healthy, qualified pipeline.
• Work with pre-sales and technical teams to meet customer needs.

Manage the Commercial Relationship

• Develop proposals and quotations, and support RFQ and RFP submissions.
• Negotiate commercial terms, and manage customer agreements and NDAs.
• Contribute to pricing approaches that support sales and margin objectives.
• Track pricing, margin and forecast accuracy across your accounts.

Connect the Customer and the Factory

• Translate customer requirements into clear direction for engineering, operations and planning teams.
• Coordinate new product introductions, qualifications and product transfers alongside technical teams.
• Lead customer review meetings, resolve escalations, and keep the factory updated on customer roadmaps.
• Analyse sales and customer data to identify market trends, and share market feedback with senior management.
• Represent the company at industry seminars, exhibitions and customer events.

Requirement

• Degree in Engineering, Science, Business or equivalent; relevant semiconductor experience may substitute
• Solid experience in the semiconductor industry, ideally in an OSAT, IDM, foundry or semiconductor equipment environment.
• Working knowledge of assembly, packaging and test processes, and how they affect cost, quality and delivery.
• Experience working directly with customers, whether in sales, account management, applications, NPI or technical support.
• Strong communication skills and the confidence to present to and negotiate with senior stakeholders.
• A commercial mindset with genuine interest in revenue, pricing and winning new business.
• Exposure to power semiconductors or wide bandgap technologies such as SiC and GaN.
• Experience with automotive, industrial, AI or communications customers.

Others:

• Open for buyout with 1 year bond
• Customers are mostly based overseas.
• Open for non-sales background candidates as long as with industry knowledge and passionate to be in sales line.
• Location: Ipoh, Perak (Open to look for candidates from other regions)
• Will be based in Ipoh for 1 year, and subsequently work remotely