Accounts Receivable Officer (AU Retail, Hybrid)

Schedule: Monday to Friday (06:00 AM to 03:00 PM PHT)

RIMARY PURPOSE

The Accounts Receivable Officer is responsible for managing and overseeing the organization's receivables process. This includes billing customers, monitoring overdue accounts, and ensuring timely collection of payments. The position requires strong attention to detail, excellent communication skills, and the ability to work collaboratively with internal teams and external clients.

• PRIMARY RESPONSIBILITIES
  
  

2.1 Invoicing

• Generate and distribute accurate and timely invoices to customers other than invoices done directly by the department salespeople.
• Ensure invoices comply with contractual terms and company policies.
  
  

2.2 Payment Processing:

• Monitor incoming payments and apply them accurately to customer accounts.
• Identify and investigate discrepancies in payments.
  
  

2.3 Credit Control:

• Implement and maintain credit control policies to manage and minimize overdue accounts.
• Communicate with customers regarding overdue payments and resolve issues promptly.
  
  

2.4 Customer Relations:

• Build and maintain positive relationships with customers.
• Address customer inquiries related to invoices, payments, and account balances.
  
  

2.5 Reconciliation:

• Reconcile customer accounts and resolve any discrepancies.
• Work with other departments to ensure accurate billing and resolve any billing disputes.
  
  

2.6 Reporting:

• Generate regular reports on accounts receivable aging and key performance indicators.
• Provide insights and analysis related to receivables performance.
  
  

2.7 Collections:

• Implement effective collection strategies to ensure timely payment of outstanding invoices.
• Escalate collection issues as necessary and recommend actions for resolution.
  
  

2.8 Process Improvement:

• Identify opportunities for process improvements in the accounts receivable function.
• Collaborate with cross-functional teams to implement enhancements.
  
  

3. WORKING CONDITIONS

• Office-based environment.
• May require occasional overtime during peak periods.
  
  

4. QUALIFICATIONS/EXPERIENCE

• Education: Bachelor's degree in accounting, Finance, or a related field.
• Experience: Relevant experience in accounts receivable or a similar role.
• Skills:
• Proficient in using accounting software and MS Excel.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

oin the awesome team and enjoy these benefits & perks:

• Hybrid
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
  
  

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is an Australian retail and customer service business specializing in spa pools, swim spas, saunas, and outdoor lifestyle products. They operate a showroom-based sales model, providing product consultation, sales, delivery coordination, and after-sales support to customers across the Wollongong and South Coast NSW regions

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Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.