Admin Assistant (Restaurant - HK Based Client)

Job Highlights:

• Work-life Balance
• Competitive salary
• 'Family-oriented' Culture
• 2-4 weeks of onsite training and then remote/WFH
• Day to Mid-shift Account

Required years of work experience:

• At least 1 year of administrative assistant experience; travel booking experience is a plus but not required.

Software Expertise:

• Microsoft Outlook (Email and Calendar Management)
• Microsoft Excel (Data Entry, Tracking, and Reporting)
• Microsoft Teams (Internal Communication)
• Travel booking platforms such as Trip.Biz, Trip.com, Booking.com, Airbnb, and hotel reservation systems (preferred but not required)

Essential hard and soft skills:

• Excellent written and verbal communication skills in English
• Strong attention to detail and accuracy
• Strong online research and sourcing skills
• Good organizational and time management skills
• Ability to handle multiple tasks and prioritize workload effectively
• Ability to work independently with minimal supervision
• Strong problem-solving and coordination skills

Other job requirements:

• Able to handle confidential company information
• Experience in travel coordination, flight booking, or accommodation booking is an advantage but not required

Position Overview:

The Admin Assistant will provide day-to-day administrative support, including sourcing and proposing flights and accommodation for employees, interns, executives, and guests, while ensuring timely submission and follow-up of approvals with Operations leadership and the COO. The role is also responsible for tracking expenses, monitoring and flagging Food Panda customer complaints, preparing weekly complaint reports, and supporting overall administrative operations.

Key duties and responsibilities:

• Source, propose, and book flights and accommodation
• Coordinate travel arrangements for team members, interns, new hires, guests, and executives
• Track and monitor travel and accommodation expenses
• Coordinate and negotiate with accommodation providers, agents, and hosts regarding availability, rates, and booking terms.
• Monitor and flag Food Panda customer complaints flagged through email and prepare a weekly complaint report.
• Ensure accuracy of booking details, invoices, and supporting documents

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