Administrative Specialist

Company Description Insight Genesis - IGAi leverages advanced AI algorithms to predict human behavior and generate actionable insights that improve data collection and decision-making. The company focuses on solving fragmented access to personalized guidance in finance, career, education, and health, particularly for emerging and unbanked markets. By unifying these four verticals under one intelligent ecosystem, Insight Genesis AI connects data, behavior, and predictive analytics to support individuals throughout their life paths. The platform delivers tailored financial recommendations, data-driven HR insights, personalized educational guidance, and customized health and wellness support, helping users make informed choices in key areas of their lives.

Role Description The Administrative Specialist is a full-time remote role responsible for supporting day-to-day operations across Insight Genesis - IGAi’s core business functions. This position includes managing calendars, scheduling meetings, organizing digital files, and maintaining accurate records and documentation. The Administrative Specialist will handle email and message correspondence, track task progress, and coordinate communications between internal teams and external partners. The role also involves assisting with basic finance-related administrative tasks, preparing reports, and providing responsive customer support to users and stakeholders. This individual will contribute to process improvements, ensure efficient workflow, and uphold a high standard of professionalism in all interactions.

Qualifications

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• Strong Communication skills, including clear written and verbal communication and professional correspondence.
• Solid Analytical Skills to organize information, interpret data, and support reporting and decision-making.
• Proficiency in Administrative Assistance, including scheduling, documentation management, and workflow coordination.
• Experience in Customer Service, with the ability to respond promptly, resolve issues, and maintain user satisfaction.
• Basic understanding of Finance for handling routine financial administration and supporting related processes.
• Comfort using digital tools and productivity software (e.g., office suites, task management platforms, CRM systems).
• Strong organizational skills, attention to detail, and ability to manage multiple priorities independently in a remote setting.
• Prior experience in a tech, AI, or data-driven environment is an advantage.
• Associate or bachelor’s degree in Business Administration, Management, or a related field, or equivalent practical experience.