AWS Business Operations Specialist

We are hiring an AWS Business Operations Specialist to connect AWS operational data with practical decisions that improve partner value. You will work cross-functionally on CRM oversight, AWS ACE opportunity tracking, reporting alignment, and project coordination while driving process optimization and automation.

Responsibilities

• Review AWS sales and operational metrics, oversee internal CRM platforms and AWS ACE opportunity tracking, and monitor revenue, usage, and forecasting
• Collaborate with the Operations team to synchronize internal and external reporting and maintain data accuracy
• Assess operational gaps and recommend improvements to raise the return on investment for AWS initiatives
• Create financial overviews and executive presentations for senior leadership
• Partner with project teams to manage AWS opportunities and support effective execution
• Oversee project schedules, milestones, and deliverables to ensure objectives stay on track
• Join partner and alliance strategy sessions, contributing to resource allocation and risk evaluation
• Map workflow challenges and inefficiencies and propose process changes to streamline operations
• Drive adoption of best practices and automation to improve operational workflows

Requirements

• Bachelor’s or Master’s degree in business, finance, information technology, or a related area
• Minimum of 8 years of IT industry experience
• At least 3 years in positions such as lead, manager, owner, architect, or coordinator
• Minimum of 2 years leading teams of 20 or more people
• Experience completing 5 end-to-end project cycles or delivering a product launch or major product feature
• Proactive mindset with the ability to organize, analyze, and interpret data and turn findings into practical actions
• Track record in business operations and partnership operations
• Strong analytical skills, including interpretation of financial information
• Project management knowledge and experience using project management software
• Excellent communication and interpersonal skills for effective stakeholder collaboration
• Ability to work independently and contribute within a collaborative group environment
• Strong problem-solving skills and sound, informed decision-making
• Understanding of cloud security and compliance requirements
• Advanced English (C1) proficiency in both written and verbal communication

Nice to have

• Experience in a comparable role within a System Integrator (SI) or Global System Integrator (GSI) organization
• Hands-on experience building automated self-service reporting and dashboards using Looker, Power BI, Tableau, or comparable business intelligence tools

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.

Remote in Mexico