Business Assistant

Company Description GenesisFX Markets is a high-performance, technology-integrated trading ecosystem serving a global community of market participants. The company focuses on outperformance by combining advanced trading infrastructure with direct access to institutional liquidity across Forex, Commodities, and Indices. Its platform architecture is designed for ultra-low latency, precise order execution, minimal slippage, and scalable reliability. GenesisFX Markets operates a secure, compliant, and continuously evolving environment to meet the complex needs of modern international traders. Team members join a culture centered on innovation, client-centric operations, and empowering traders to execute strategies with confidence.

Role Description The Business Assistant is a full-time hybrid role based in Medellín, with a combination of onsite work and some work-from-home flexibility. This role supports day-to-day business operations by managing administrative tasks, maintaining records, coordinating calendars, and preparing reports and presentations. The Business Assistant will handle client-facing communications, assist with customer service inquiries, and help ensure timely follow-up with internal and external stakeholders. The role also involves analyzing operational data, supporting business projects, and collaborating with cross-functional teams to improve processes and efficiency. The successful candidate will be detail-oriented, organized, and comfortable working in a fast-paced, trading-focused environment.

Qualifications

• Strong Analytical Skills, with the ability to interpret data, identify trends, and support decision-making.
• Solid Business understanding, including basic knowledge of trading, financial markets, or fintech operations.
• Excellent Communication and Customer Service skills to manage client interactions and internal coordination.
• Proven Administrative Assistance experience, including calendar management, documentation, and task prioritization.
• Proficiency with office productivity tools (e.g., spreadsheets, presentations, CRM or ticketing systems).
• High level of organization, attention to detail, and ability to manage multiple tasks and deadlines.
• Comfort working in a hybrid environment, with the ability to collaborate both onsite in Medellín and remotely.
• Bachelor’s degree in Business Administration, Finance, Communications, or a related field, or equivalent practical experience.
• Prior experience in financial services, trading, or a technology-driven company is an advantage.