About Us

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

3 months contract with a Local Authority

Umbrella - 19.20 per hour - Umbrella

Job Purpose

As a Business Support Officer, you will provide administrative and project support to the Children & Education Transformation Team, ensuring the effective coordination of projects, meetings, recruitment activities, and governance processes. You will support a range of transformation initiatives by maintaining accurate records, coordinating stakeholders, and providing high-quality business support services.

Key Duties/Accountabilities

Provide administrative and project support across multiple workstreams.
Coordinate recruitment activities and maintain recruitment records and documentation.
Manage shared mailboxes and respond to enquiries appropriately.
Support the mobilisation and coordination of working groups and project teams.
Maintain action logs, project trackers, risk logs, and governance documentation.
Organise meetings, prepare agendas, and coordinate attendance.
Take accurate minutes and distribute notes and actions following meetings.
Monitor progress against actions and follow up with stakeholders as required.
Maintain accurate records and electronic filing systems.
Support reporting and project governance requirements.
Liaise with internal teams and external stakeholders to facilitate project delivery.
Provide general business support and administrative assistance to the Transformation Team.

Essential Experience Required

Previous experience in a Business Support, Project Support, Administrative, or Coordination role.
Experience supporting projects, programmes, or transformation initiatives.
Experience managing shared mailboxes and handling enquiries.
Experience maintaining trackers, action logs, and governance documentation.
Experience organising meetings and taking minutes.
Experience working in a busy administrative environment with competing priorities.
Strong organisational and time management skills.
Excellent communication and stakeholder management skills.
Experience using Microsoft Office applications, particularly Word, Excel, Outlook, and Teams.

Essential Qualifications Required

Good standard of general education.
Strong IT and administrative skills.
Experience with Microsoft Office applications.
Relevant Business Administration qualification desirable but not essential.

Additional Information to Note

Working hours: 37 hours per week.
Location: Loxley House, Nottingham.
Hybrid working arrangement.
Office attendance required 2 to 3 days per week.
Contract Length: 3 months with potential extension.
Supplier submission deadline: 10th October 2026.
We work on bi-weekly payment schedule.
Apply ASAP

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