Business Systems Analyst
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Hy-Tek Intralogistics
Job Description
Job Title: Business Systems Analyst II
Department Solutions Design Services
Supervisor: Director – Solutions Design Services
Job Purpose:
As part of the Solutions Design Services team, the Business Systems Analyst II will work in coordination with the internal teams, the clients, and vendors on projects to design creative data driven solutions that exceed client expectations. The Business Systems Analyst II will lead software discussions to explain capabilities by system, gather requirements, and document functionality for both software and flow of innovative automation systems within distribution or manufacturing facilities. The primary focus of the position will support the pre-sale team to determine best path forward as it relates to software products that will support physical designs.
Essential Duties and Responsibilities:
- With cross functional team, work to define project requirements and scope, establish design criteria and assumptions, and validate with the client
- Identify business process flows that are currently employed and new process flows that are desired by the client. Identify gaps between existing software functionality and future state.
- Perform an in-depth analysis of client documentation and RFPs as well as vendor software specifications to gather functional requirements and create software-centric solutions for the client to obtain best-in-class operations for their products
- Own pre-sales software communication and design process, coordinating between internal solutions teams, internal and external software teams, robotics/automation vendors, and client technical teams
- Create and maintain product level requirements, workflows, software integration design and descriptions for software products
- Create documentation to support project scope (i.e., Functional Requirements Specifications, Client Requirements Documentation, Description of Operations)
- Lead internal project transition to Software System Engineering team through the project scope definition stage (Customer Requirements Documentation) and support Implementation teams through client installation, testing, training, and go-live as needed
- Appropriately budget concept and assist in firm pricing final design software components
- Assist pre-sale team in design review meetings with the client
- As-needed contributor in site visits during the proposal phase with client and pre-sale team to review processes and physical systems
Knowledge, Skills, and Abilities:
- 2+ years of experience in the material handling industry or bachelor’s degree in software engineering, computer science, information technology, engineering, supply chain, or related field
- Previous experience reading and creating highly detailed Functional Specifications Documents, software diagrams or other technical documentation , including shaping requirements for new application design (user interface, software integration, logical flow))
- Have a customer first mentality and a sense of ownership to solve challenges
- Well-developed verbal / interpersonal skills with strong organizational, problem solving, judgement making and time management skills
- Ability to handle several tasks simultaneously with excellent attention to detail
- Proficiency in Microsoft Office applications (Word, Excel, Access, PowerPoint, Project, Visio)
- Basic working knowledge of AutoDesk products (AutoCAD, Inventor, Etc.).
- Industry knowledge related to supply chain, logistics, material handling systems, warehouse automation/robotics and supply chain software such as WMS, WES, WCS, CCS, ERP, etc.
- Exposure to software integration of multiple complex hardware or software system using different integration methods (REST/web APIs, FTP flat file, SQL database)
- Ability to work without direct supervision with a high degree of responsibility, driving projects forward with a sense of ownership
WORKING CONDITIONS:
- Ability to travel up to 20% or as needed; willing to work extended hours to support proposal and contract activities
- Working in office, warehouse, and manufacturing facilities
- Working in a stationary position for an extended period
- Moving or traversing for an extended period
- Occasional ascending and descending scaffolding and/or mezzanines
- Operating computers for an extended period
- Possible exposure to noise levels exceeding recommended DBA levels
***Job requirements listed indicate the minimum level of knowledge, skills, and/or ability necessary to perform the job proficiently. This job description is not an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform other job-related duties as requested by their supervisor, subject to reasonable accommodations. ***
