Channel Operations Helper / Channel Support Clerk

🌟 We're Hiring: Channel Operations Helper / Channel Support Clerk

📍 Location: United Arab Emirates (Remote)

🕒 Employment Type: Part-Time

💼 Experience Level: Mid-Level to Senior

🌐 Work Arrangement: Fully Remote

About Us

We are a globally focused organization committed to supporting efficient business operations, reliable channel coordination, and strong partner relationships. Our teams combine administrative support, operational tracking, sales coordination, and data management to help maintain smooth workflows across distribution networks and commercial channels. We value accuracy, accountability, teamwork, professionalism, and continuous improvement.

The Role

We are seeking a reliable and detail-oriented Channel Operations Helper / Channel Support Clerk to assist with daily channel operations, partner communications, sales administration, and documentation management. The successful candidate will help maintain accurate records, coordinate routine requests, track operational activities, and support effective communication between internal teams and external channel partners.

Key Responsibilities

• Provide administrative and operational support for daily channel activities and partner-related processes.
• Maintain accurate records of channel partners, distributors, retailers, sales activities, and operational updates.
• Assist with processing channel requests, sales documentation, order information, and routine administrative tasks.
• Coordinate communications between sales teams, distributors, business partners, and internal departments.
• Update spreadsheets, CRM systems, databases, trackers, and channel management records.
• Monitor order status, partner requests, documentation deadlines, and outstanding operational tasks.
• Assist with preparing sales summaries, channel performance reports, activity trackers, and management updates.
• Verify data accuracy and completeness across partner records, sales information, and operational documents.
• Support onboarding documentation and administrative coordination for new channel partners.
• Follow up on pending approvals, information requests, order discrepancies, and unresolved issues.
• Organize digital files, agreements, correspondence, reports, and other channel-related documentation.
• Assist with promotional activities, product information distribution, campaign coordination, and sales support.
• Identify missing information, process delays, and record discrepancies, escalating issues when necessary.
• Coordinate with finance, logistics, customer service, and sales teams to support smooth channel operations.
• Recommend practical improvements to documentation, communication, reporting, and administrative workflows.

Requirements

• 3+ years of professional experience in sales administration, channel support, operations coordination, customer service, or a related field.
• Bachelor’s degree or equivalent qualification in Business Administration, Sales, Marketing, or a related discipline is preferred.
• Good understanding of administrative processes, partner coordination, sales documentation, and operational recordkeeping.
• Proficiency in spreadsheets, email, digital collaboration tools, and CRM or database systems.
• Strong organizational skills and attention to detail when handling records and routine transactions.
• Good written and verbal communication skills with a professional approach to partner interactions.
• Ability to manage multiple tasks, follow procedures, and meet deadlines.
• Strong teamwork, problem-solving, and follow-up skills.
• Ability to work independently and coordinate effectively with distributed teams in a remote environment.
• Professional certifications are not required unless specifically requested.
• Strong English communication skills.

What We Offer

• Fully remote, part-time work with flexible collaboration across international teams.
• Opportunity to gain experience in channel operations, sales support, partner coordination, and business administration.
• Exposure to distribution networks, commercial processes, CRM systems, and operational reporting.
• Collaboration with sales, finance, logistics, customer service, and business operations teams.
• Access to modern administrative, reporting, and digital collaboration tools.
• Competitive compensation aligned with experience and responsibilities.
• Opportunities for professional growth, operational skill development, and long-term career progression.