Chief Operating Officer (COO)

Role Description The Chief Operating Officer (COO) is a part-time leadership role based in Dubai with a hybrid work arrangement, combining on-site activities with some work-from-home flexibility. The COO will oversee day-to-day operations, including organizational planning, process implementation, and coordination of activities across member organizations and global regions. This role involves managing budgets, supporting financial oversight, and ensuring efficient resource allocation aligned with the Alliance’s strategic objectives. The COO will collaborate with the executive leadership and governing bodies to translate strategic plans into operational roadmaps and measurable outcomes. Key responsibilities include monitoring performance metrics, identifying operational risks and opportunities, enhancing internal workflows, and fostering effective communication among staff, partners, and member associations.

Qualifications

• Demonstrated experience in Operations Management and process optimization, with the ability to oversee day-to-day organizational activities.
• Strong Business Planning skills, including strategic planning, organizational design, and implementation of operational frameworks.
• Solid Finance and Budgeting skills, with experience managing budgets, financial reporting, and resource planning in a non-profit or membership-based environment.
• Advanced Analytical Skills, including data-driven decision-making, performance measurement, and problem-solving in complex, multi-stakeholder settings.
• Proven leadership experience in senior operations or executive roles, ideally within international, non-profit, or EdTech sectors.
• Excellent communication and stakeholder engagement skills, with the ability to work effectively across cultures, time zones, and organizational levels.
• Ability to thrive in a hybrid work model in Dubai, balancing on-site collaboration with remote work and virtual coordination.
• Relevant academic background in business, management, finance, public administration, or a related field; equivalent professional experience is also valued.
• Experience working with or within global alliances, networks, or international organizations is an advantage.